Insurance via Chit Chats CSV
Make sure you are using the correct CSV template - "I need postage". Chit Chats Insurance is only available for postage purchased on the Chit Chats platform.
Insurance can be included or excluded for shipments with the insurance_requested column (column X). Please indicate 'yes' in this column if insurance is desired, "no" if not. Alternatively, if this column is left blank, insurance preferences will default to your account settings.
Note: requesting insurance for non-insurable postage types will cause the import to fail.