You may have to wait for a period of time before filing an insurance claim. Each insurer is different, but the waiting period is often dependent on:

  • The type of claim (e.g. loss or damage)
  • The shipment destination

See below for when to file a claim for Chit Chats Insurance:

You are able to file claims for your Chit Chats Canada Tracked shipments 10 days after the ship date. However, these types of carrier insurance claims:

  • Must be filed directly with Chit Chats' Claims department.
  • Claims should not be filed directly through Canada Post as this can cause delays and the possibility of a denied claim.
  • Must be initiated within 30 days of the original ship date. 

If you are looking to file a claim for carrier insurance (aside from Chit Chats Canada Tracked) you will need to check with the carrier for their waiting period.

Did this answer your question?