Some businesses prefer to have returns disposed of instead of receiving them. If this suits your business needs, you have the option to allow Chit Chats to dispose of your U.S.-routed returns. 

This means that all returns received at our U.S. facilities will be disposed of at no cost to you. If you wish to select which returns to dispose of on a shipment-by-shipment basis, you will need to manage your own returns and provide a U.S. return address. If you do not have a U.S. return address, we suggest renting a PO Box that you can clear out periodically for this purpose. USPS offers low cost PO Box rentals.

At this time, we do not offer a disposal service for Canadian shipments. All Canadian returns will be processed and charged the applicable service fees.

How to opt out of receiving returns

To have your returns disposed of, you will need to update your returns account settings. 

Navigate to Settings > Returns > U.S. Return Addresses and select ‘Dispose of Items’ from the return method drop-down.


This setting will be applied to all U.S. bound shipments you create going forward. Once the disposal option is selected, we will be unable to stop or redirect the shipments marked for disposal.*

*No exceptions will be made. All returns will be disposed of including shipments that are undeliverable due to address and customer returns sent to this address in error.

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