As Chit Chats Canada Tracked returns do not cross any international borders, they are processed differently from U.S. and international returns and do not require a customs broker.

All undeliverable Canadian shipments are returned to the head Chit Chats branch in your region and charged return postage (the same as the outbound rate). Once processed, shipments will be returned to you by your preferred returns method. 

Unlike U.S. returns, Canadian returns do not have the following options:

  • Disposal service¬†
  • Custom Canadian return address.¬†

Should your customer wish to return a shipment, you can provide them with your personal or business address.

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