Getting Started

Whether you're new to Chit Chats, want a refresher or just need help in general, find answers to your questions here.

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39 articles in this collection
Written by Gerry Shaw, Juhee Cha, and Cynthia Thoms
Frequently Asked Questions

FAQ - At a glance

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Written by Cynthia Thoms
Updated over a week ago

What items cannot be shipped through Chit Chats?

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Written by Cynthia Thoms
Updated over a week ago

Can I ship to Amazon FBA warehouses?

What you need to know for shipping to Amazon Fulfillment Centres
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Updated this week

I am shipping items to more than one Amazon FBA warehouse, can I ship more than $800 USD?

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Written by Cynthia Thoms
Updated over a week ago

Can I send gifts through Chit Chats?

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Written by Cynthia Thoms
Updated over a week ago

Does Chit Chats offer fulfillment solutions?

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Written by Cynthia Thoms
Updated over a week ago

Does Chit Chats offer a northbound service?

U.S. to Canada Shipping
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Written by Cynthia Thoms
Updated over a week ago

Does Chit Chats have a referral program?

How Chit Chats' Referral Program works
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Written by Cynthia Thoms
Updated over a week ago

Does my postage expire?

Information on mailing dates and postage expiry
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Written by Cynthia Thoms
Updated over a week ago

What does "postage expired" mean?

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Written by Cynthia Thoms
Updated over a week ago

Third party courier pickups FAQs

Frequently asked questions about our third party courier pickup service.
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Written by Cynthia Thoms
Updated this week

I purchase postage from Chit Chats. Can I take shipments directly to the carrier?

Taking shipments across the border yourself
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Written by Cynthia Thoms
Updated this week

What is retail value?

Declaring the correct value for your shipment.
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Written by Cynthia Thoms
Updated over a week ago