Getting Started

Whether you're new to Chit Chats, want a refresher or just need help in general, find answers to your questions here.

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45 articles in this collection
Written by Gerry Shaw, Juhee Cha, Cynthia Thoms and 1 other
Using Chit Chats

How do I get started with Chit Chats?

Start shipping with Chit Chats today
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Written by Cynthia Thoms
Updated over a week ago

Can anybody ship with Chit Chats? Or is it for businesses only?

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Written by Cynthia Thoms
Updated over a week ago

How much does it cost to use Chit Chats?

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Written by Gerry Shaw
Updated over a week ago

What are your fees?

An overview of Chit Chats’ delivery fees
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Written by Cynthia Thoms
Updated over a week ago

How to get your shipments to Chit Chats

Options for getting your shipments to Chit Chats
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Written by Cynthia Thoms
Updated over a week ago

Where can I find the nearest Chit Chats location?

Drop off shipments to a branch or drop spot near you
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Written by Cynthia Thoms
Updated over a week ago

What is the Chit Chats hub for my region?

Find the main Chit Chats location in each region
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Written by Cynthia Thoms
Updated this week

What if I don't live near a Chit Chats location?

How to get your shipments to us from out of area or a region without a Chit Chats
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Written by Cynthia Thoms
Updated over a week ago

Access Chit Chats with Maritime Bus in the Atlantic region

Get your shipments to Chit Chats with Maritime Bus if you're in New Brunswick, Prince Edward Island or Nova Scotia
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Written by Juhee Cha
Updated over a week ago

Does Chit Chats offer pickups?

Information on Chit Chats' scheduled daily or weekly pickups
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Written by Cynthia Thoms
Updated over a week ago

What do I need to know before my Chit Chats pickup?

How to prepare for your first Chit Chats pickup
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Written by Cynthia Thoms
Updated over a week ago

How much do Chit Chats pickups cost?

Pickup and cancellation fees for Chit Chats’ pickup service.
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Written by Cynthia Thoms
Updated over a week ago

Does Chit Chats sell shipping supplies? Where can I buy these?

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Written by Cynthia Thoms
Updated over a week ago

Where can I go to find important updates?

An introduction to Chit Chats' blog.
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Written by Cynthia Thoms
Updated over a week ago
Frequently Asked Questions

FAQ - At a glance

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Written by Cynthia Thoms
Updated over a week ago

What items cannot be shipped through Chit Chats?

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Written by Cynthia Thoms
Updated over a week ago

Can I ship to Amazon FBA warehouses?

What you need to know for shipping to Amazon Fulfillment Centres
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Written by Cynthia Thoms
Updated yesterday

I am shipping items to more than one Amazon FBA warehouse, can I ship more than $800 USD?

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Written by Cynthia Thoms
Updated over a week ago

Can I send gifts through Chit Chats?

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Written by Cynthia Thoms
Updated over a week ago

Does Chit Chats offer fulfillment solutions?

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Written by Cynthia Thoms
Updated over a week ago

Does Chit Chats offer a northbound service?

U.S. to Canada Shipping
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Written by Cynthia Thoms
Updated over a week ago

Does Chit Chats have a referral program?

How Chit Chats' Referral Program works
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Written by Cynthia Thoms
Updated over a week ago

Does my postage expire?

Information on mailing dates and postage expiry
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Written by Cynthia Thoms
Updated over a week ago

What does "postage expired" mean?

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Written by Cynthia Thoms
Updated over a week ago

Third party courier pickups FAQs

Frequently asked questions about our third party courier pickup service.
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Written by Cynthia Thoms
Updated over a week ago

I purchase postage from Chit Chats. Can I take shipments directly to the carrier?

Taking shipments across the border yourself
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Written by Cynthia Thoms
Updated over a week ago

What is retail value?

Declaring the correct value for your shipment.
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Written by Cynthia Thoms
Updated over a week ago

What is the currency exchange rate on my postage?

How Chit Chats calculates currency exhange from USD to CAD
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Written by Cynthia Thoms
Updated over a week ago