Interested in shipping to the United States? Reach your U.S. recipients using our Chit Chats U.S. Tracked service, available in your account. 

How it works

Our Chit Chats U.S. Tracked Service uses our partnership with the U.S. Postal Service. Chit Chats will process your shipment and release it to USPS in the U.S. who will then handle delivering the shipment to your customer.

Chit Chats U.S. Tracked can accommodate shipments up to 70 lbs and postage is determined by the weight, dimensions and destination of the shipment. Dimensional weight may apply for all shipments.

This service is optimized for parcels or shipments packaged in thick envelopes and may not be suitable for letters, oversized letters or flats.

Returns for this service can be managed by Chit Chats or you can manage your own returns.

Due to the transportation methods of this carrier, there may be limitations on what can be shipped. Please familiarize yourself with the restrictions specific to this carrier before shipping.

Why you may want to consider Chit Chats U.S. Tracked for your shipments

You require tracking for your U.S. shipments

All Chit Chats U.S. Tracked shipments include full Chit Chats and USPS tracking, from the moment we receive your shipment to when it is delivered to your recipient. Delivery confirmation is included when USPS delivers the package. If you require extra assurance that your shipment makes it to its destination, signature confirmation can also be included to this postage type for an additional fee.  Tracking updates can be found in your Chit Chats account or by going directly to USPS's tracking page and using the carrier tracking number.

You require fast delivery times for your shipments

In most regions, Chit Chats U.S. Tracked shipments are delivered to recipients within 3 - 6 business days on average.

You want to insure your shipments

This service is eligible for full coverage Chit Chats Insurance available through our platform. Adding insurance to your Chit Chats U.S. Tracked shipments is quick and easy. Chit Chats Insurance covers up to $300 USD in insurable value.

You want to lower your shipping costs

Our Chit Chats U.S. Tracked service takes the guesswork out of which option to use for your U.S. shipments. We will provide you with a quick and low-cost, fully tracked shipping option for your shipment. All prices are displayed in CAD as well.

How to purchase Chit Chats U.S. Tracked Postage

To purchase Chit Chats U.S. Tracked postage, begin by creating a shipment as you normally would. When creating shipments manually, rates for Chit Chats U.S. Tracked will appear on the ‘Postage’ step for eligible U.S. addresses.

If you import your shipments or use our API, make sure you indicate chit_chats_us_tracked in the postage_type field. Dimensions are required for thick envelopes and parcels greater than 1 lb.

Getting your shipments to us

As with all of the shipment types we accept, your Chit Chats U.S. Tracked packages must be sorted apart from other carriers. We want to ensure your parcel is sorted correctly to avoid potential delays. We cannot be responsible for any shipments that are brought to us unsorted or packaged incorrectly.

If you batch your shipments, multiple carrier types may be in the same batch however, the physical shipments must be sorted by carrier.