The General Product Safety Regulations (GPSR) is a framework established by the European Union (EU) to ensure that products sold in the EU meet safety standards. It applies to manufacturers and sellers across all EU member countries. This regulation updates and replaces the General Product Safety Directive (GPSD) to address evolving safety needs and the growing influence of e-commerce.


What Does the GPSR Cover?

The GPSR applies to a wide range of products, including:

  • New, used, repaired, or reconditioned items that are:

    • Available for sale, distribution, or use in the EU market, either for free or for payment.

    • Not covered by other specific EU product safety legislation.

    • Offered to consumers through any sales channel, including online platforms.

It does not apply to:

  • Antiques.

  • Products explicitly marked as needing repair or reconditioning prior to use.


What Does This Mean for You?

If you are shipping products to the EU, the GPSR may apply to your goods. In many cases, you will need an EU Authorized Representative to comply with these regulations.


Neither Chit Chats nor our international partner carrier can act as your EU Authorized Representative. We do not handle product safety compliance or maintain safety documentation for items shipped through our services. Additionally, we do not have legal or natural representation in any EU member state.


Important: Shipping non-compliant products to the EU under the GPSR can result in severe consequences, including fines and product bans. EU member countries perform random spot checks and enforce sanctions on shipments that fail to meet safety standards. To avoid these risks, you are strongly encouraged to ensure full compliance with the GPSR if applicable.


Key Points to Note:

  1. Manufacturer’s Responsibility:

    • If you are not the original manufacturer, the responsibility for GPSR compliance, including representation, typically falls to the manufacturer.

    • If you are the manufacturer, you are responsible for designating an EU Authorized Representative. This may involve an annual fee, which varies depending on the representative's services.

  2. E-Commerce and Marketplace Sellers:

    • Products sold through e-commerce platforms, such as Etsy or eBay, are also subject to GPSR compliance. Ensure your listings meet EU safety standards to avoid penalties or shipment delays.

  3. Chit Chats Non-Responsibility:

    • We are not the appropriate authority to determine whether shipments comply with the GSPR. Compliance checks are conducted by the relevant EU member states. As previously stated, it is the sole responsibility of manufacturers and sellers to ensure their shipments adhere to these regulations.

Chit Chats does not have additional information beyond what is provided in this article. For guidance, please refer to our suggested steps and resources outlined below. 


Next Steps & How to Find an EU Authorized Representative

Before going about the process of having an EU Authorized Representative, first you should:


If you sell on an e-commerce platform, Etsy and eBay both offer helpful guides on the steps you can take to ensure your store complies with the GPSR. If you sell on a different platform, we suggest you consult the forum specific to your store for any additional information.


For manufacturers or sellers needing representation, there are companies that specialize in acting as EU Authorized Representatives. These firms handle the necessary compliance documentation, safety information, and regulatory communication on your behalf. You can explore options through this list of EU Authorized Representative companies.