To avoid possible delays, Chit Chats asks all clients to ensure their shipments are prepared to be received by us. This includes making sure:

  • Shipments are well packaged, with the appropriate postage applied.
  • Invoices are included when required.
  • The shipment and batch information for the pieces dropped off is accurately represented in your account.

As a courtesy, we provide self-serve computers in all of our branches for the purposes of creating and printing labels for your shipments. Each station is equipped with a computer, package scale and thermal label printer. Communal supplies such as packing tape, measuring tapes, and scissors are also available for client use. 

While using our computers is free of charge, we ask that you be respectful of the work space and other clients by following our best practices.

Be mindful of your computer usage.

At times our computers may be in high demand. In consideration of all our valued clients we want to ensure that everyone in need of a computer has a chance to access them. We recommend creating your shipments at your home or office ahead of time and saving just the labels to print in store if needed.

Remember that your Chit Chats account can be accessed from anywhere and that you can print most postage types from a desktop printer. Chit Chats also sells refurbished thermal label printers, so you can easily get set up to print labels from your home or office!

Arriving in branch well in advance of when our computers shutdown.

Our terminals shutdown 30 minutes before store close to allow for the timely processing of the day’s shipments. We advise heading into branch with enough time to complete the printing of your labels before our computers shutdown.
Only shipments ready for processing will be accepted during the last half hour of operation.

Remembering to log out of all your accounts at the end of your session. 

Similar to a bank account, your Chit Chats account contains funds and sensitive materials that you would want to protect. We strongly recommend logging out and closing down the browser at the end of your visit.

Refraining from eating or drinking at our terminals.

Please help ensure that everyone who uses our terminals can enjoy a clean work space.

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