A U.S. return address is required for all shipments that go to and through the U.S. This may include shipments to international destinations. If you have not provided your own U.S. return address, a Chit Chats U.S. return address will be used by default. 

You may choose to use a Chit Chats U.S. return address to: 

At this time, we are unable to accommodate the use of this address for the purchase of goods or the importation of shipments into Canada. There are different regulations for importing products into Canada and such shipments will be disposed of at our facilities in the U.S. We suggest using your own U.S. return address for such shipments.

How Does it Work?

To use Chit Chats’ U.S. Return Address, navigate to your Settings > Returns. Select 'Return to me' from the drop-down menu and click on Chit Chats’ U.S. Return Address.

If you purchase postage from Chit Chats 

Your region determines the Chit Chats U.S. return address most suitable for your returned shipments and preferences. This return address will be applied to all of the U.S. bound postage you create on the platform. If returned, shipments will be sent back to this address.

If you prefer to purchase postage elsewhere

You are still able to use our U.S. return address. To do so, you will just need to update the return address saved in your postage program. Please note that this address differs from the Induction / Postal Meter address of the shipment which is used to determine postage rates. For example, shipments can be inducted at a Post Office in Washington with a return address in Florida.

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