Shipments

Cynthia Thoms avatar Gerry Shaw avatar Jonathan Buyco avatar +4
51 articles in this collection
Written by Cynthia Thoms, Gerry Shaw, Jonathan Buyco and 4 others
Importing Shipments

How do I use presets?

Use shipping presets in our bulk import editor for similar shipments
Jonathan Buyco avatar
Written by Jonathan Buyco
Updated over a week ago

Can I add shipments manually?

Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

Can I import multiple shipments at once?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

How to import shipments if I need to purchase postage

Import shipments with platform provided postage
Raz avatar
Written by Raz
Updated over a week ago

How to use Chit Chats CSV if I need postage

Import shipments via Chit Chats CSV with platform provided postage
Raz avatar
Written by Raz
Updated over a week ago

How to import shipments if I already have postage purchased

Import shipments with client provided postage
Raz avatar
Written by Raz
Updated over a week ago

How to use Chit Chats CSV if I already have postage purchased

Import shipments via Chit Chats CSV with client provided postage
Raz avatar
Written by Raz
Updated over a week ago

How to import from an Endicia CSV file?

Import files from Endicia (including Endicia Professional Suite and DAZzle software)
Raz avatar
Written by Raz
Updated over a week ago

How to import from an eBay CSV file?

Import shipment via eBay CSV file
Gordon Leung avatar
Written by Gordon Leung
Updated over a week ago

How to import from a ShipStation CSV file?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

How to import from a Stamps XML file

Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

Tool to convert supported files to Chit Chats CSV format

Supports Stamps.com CSV format
Raz avatar
Written by Raz
Updated over a week ago

How can I edit multiple shipments at a time?

Take advantage of Chit Chats’ bulk import editing for faster updates to shipment details.
Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

Common errors when importing

Troubleshooting CSV file upload errors.
Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

What are the Acceptable Package Types for the Importer?

Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

What are the Acceptable Postage Types for the Importer?

Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

What are the acceptable Country codes for the importer?

Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

What are the acceptable Province codes for the importer?

Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

What are the acceptable phone number formats for the importer?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago
Tracking Shipments

How do I track my shipments?

Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

My shipment is missing a tracking number. What do I do?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

How do I track my USPS shipment?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

How do I track my Asendia shipments?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

How do I track my Chit Chats Canada Tracked Shipment?

Where to find tracking for your Canadian shipments.
Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

What is Chit Chats tracking?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

What is carrier tracking?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

How can I change the type of tracking I send to my recipients?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

What is signature confirmation?

Juhee Cha avatar
Written by Juhee Cha
Updated over a week ago

Delivery Times for Each Region

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

What are the delivery times for Asendia shipments?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

What does each shipment status mean?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

My Tracking Numbers are in Scientific Notation. What do I do?

Troubleshooting CSV files with tracking numbers exported in scientific notation.
Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

Why are packages moved to Exception?

Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

How do I export tracking numbers?

Exporting tracking numbers for postage purchased on ChitChats.com.
Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago