Shipments

Cynthia Thoms avatar Gerry Shaw avatar Jonathan Buyco avatar +4
51 articles in this collection
Written by Cynthia Thoms, Gerry Shaw, Jonathan Buyco and 4 others
Importing Shipments

How do I use presets?

Use shipping presets in our bulk import editor for similar shipments
Jonathan Buyco avatar
Written by Jonathan Buyco
Updated over a week ago

Can I add shipments manually?

Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

Can I import multiple shipments at once?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

How to import shipments if I need to purchase postage

Import shipments with platform provided postage
Raz avatar
Written by Raz
Updated over a week ago

How to use Chit Chats CSV if I need postage

Import shipments via Chit Chats CSV with platform provided postage
Raz avatar
Written by Raz
Updated over a week ago

How to import shipments if I already have postage purchased

Import shipments with client provided postage
Raz avatar
Written by Raz
Updated over a week ago

How to use Chit Chats CSV if I already have postage purchased

Import shipments via Chit Chats CSV with client provided postage
Raz avatar
Written by Raz
Updated over a week ago

How to import from an Endicia CSV file?

Import files from Endicia (including Endicia Professional Suite and DAZzle software)
Raz avatar
Written by Raz
Updated over a week ago

How to import from an eBay CSV file?

Import shipment via eBay CSV file
Gordon Leung avatar
Written by Gordon Leung
Updated over a week ago

How to import from a ShipStation CSV file?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

How to import from a Stamps XML file

Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

Tool to convert supported files to Chit Chats CSV format

Supports Stamps.com CSV format
Raz avatar
Written by Raz
Updated over a week ago

How can I edit multiple shipments at a time?

Take advantage of Chit Chats’ bulk import editing for faster updates to shipment details.
Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

Common errors when importing

Troubleshooting CSV file upload errors.
Gerry Shaw avatar
Written by Gerry Shaw
Updated this week

What are the Acceptable Package Types for the Importer?

Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

What are the Acceptable Postage Types for the Importer?

Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

What are the acceptable Country codes for the importer?

Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

What are the acceptable Province codes for the importer?

Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

What are the acceptable phone number formats for the importer?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago
Tracking Shipments

How do I track my shipments?

Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

My shipment is missing a tracking number. What do I do?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

How do I track my USPS shipment?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

How do I track my Asendia shipments?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

How do I track my Chit Chats Canada Tracked Shipment?

Where to find tracking for your Canadian shipments.
Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

What is Chit Chats tracking?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

What is carrier tracking?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

How can I change the type of tracking I send to my recipients?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

What is signature confirmation?

Juhee Cha avatar
Written by Juhee Cha
Updated over a week ago

Delivery Times for Each Region

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

What are the delivery times for Asendia shipments?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

What does each shipment status mean?

Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

My Tracking Numbers are in Scientific Notation. What do I do?

Troubleshooting CSV files with tracking numbers exported in scientific notation.
Cynthia Thoms avatar
Written by Cynthia Thoms
Updated over a week ago

Why are packages moved to Exception?

Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago

How do I export tracking numbers?

Exporting tracking numbers for postage purchased on ChitChats.com.
Gerry Shaw avatar
Written by Gerry Shaw
Updated over a week ago