If you purchase postage through ShipStation, here’s how to get your shipments into your Chit Chats account.

Exporting the CSV file from ShipStation

  1. Log in to your ShipStation account.
  2. Go to your Shipments screen.

     3. Select your desired shipments. Alternatively this can be done at the import step.
     
     4. Click Export > Ship Line Items

  • Important: If this option is not selected, orders containing multiple items will not be captured!

    5. When asked which records to export, make sure “Export All record(s) in the current view” is selected.

    6. Under the "Shipped Items Export Format" heading  ensure Shipped Items Export is selected.
    7. Save the file to your desktop or somewhere you can easily locate it.

Importing your file into Chit Chats

  1. Log in to your Chit Chats account.
  2. On your Shipments page click on Import > File Upload

    3. In the File Format drop-down select ShipStation CSV

  • Note: You may also select the Auto-detect option however, file upload errors messages may not be as accurate.

    4. Click on "Choose File" and select the exported ShipStation CSV file.

    5. You will be prompted to review a list of the file's shipments. From here you may decide to import all shipments or just a select number of them. 

     5. When you are satisfied, click on Import and your file will be uploaded to your pending shipments.

If you experience errors when uploading your shipments, or have any feedback that you'd like to share about this feature, please feel free to contact us.

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