Integrate your Amazon store and import orders into Chit Chats in 6 steps.
Note: Importing your orders does not select or buy postage for you. After importing, you can select, buy and print your postage.
Step 1: Go to Settings (bottom-left) > Click Sales Channels > Click Connect Amazon Store
Step 2: Go to https://developer.amazonservices.com/ and click on Sign into your developer account. Login with your Amazon Seller credentials.
Step 3: Go to Settings (top-right) -> Click User Permissions -> Click Visit Manage Your Apps
Or visit https://sellercentral.amazon.com/apps/manage
Click on the Authorize new Developer button.
Enter in the following fields:
Developer Name: Chit Chats
Developer ID: 8839-1333-1699
Click Next > Follow the instructions and copy your Seller ID and MWS Auth Token to the fields back on the Chit Chats website > Click Save
Choose your Amazon marketplace associated to your Amazon seller account > Enter a nickname for your store (optional) > Click Save
Note: Each separate marketplace will require an individual store connection in Chit Chats. i.e. If you have an Amazon seller account serving both the U.S. and Canada, two stores will need to be added.
Step 4: Click on the black Import Shipments button (top-left) > Select the Amazon store that you want to import from
Step 5: You will see unshipped Amazon orders ready for importing. You can apply shipping presets or edit shipment details before importing > Click Import Order. Please note that fulfilled or partially-fulfilled orders will not be imported.*
Note: After importing shipments, it is important to verify the accuracy of all information before buying your postage. It is the shipper’s responsibility to provide accurate information as any inaccurate information can result in:
- Postage adjustments due to insufficient postage
- Possible shipping delays
- Undeliverable shipments (returns)
- Additional administrative fees
Step 6: Go to the newly created batch or Pending tab to view your imported shipments. From here, you can select, buy and print your postage.
Congratulations! You have just integrated your Amazon store with Chit Chats and imported your first round of shipments.
You can choose when to fulfill your Amazon orders and mark them as shipped by sending carrier tracking to your store. Learn more on how to change your store fulfillment settings here.
*You may experience issues importing shipments older than 60 days.