Please note that this service is available for accounts created after July 8, 2019. If you would like to gain access to this service, please contact us.
Interested in shipping to the United States? Reach your U.S. recipients using our Chit Chats U.S. Tracked service, available in your account.
How it works
Our Chit Chats U.S. Tracked Service uses our partnership with the U.S. Postal Service. Chit Chats will process your shipment and release it to USPS in the U.S. who will then handle delivering the shipment to your customer.
This service is optimized for parcels or shipments packaged in thick envelopes and may not be suitable for letters, oversized letters or flats.
Due to the transportation methods of this carrier, there may be limitations on what can be shipped. Please familiarize yourself with the restrictions specific to this carrier before shipping.
Why you may want to consider Chit Chats U.S. Tracked for your shipments
You require tracking for your U.S. shipments
All Chit Chats U.S. Tracked shipments include full tracking, from the moment we receive your shipment to when it is delivered to your recipient. Delivery confirmation is included when USPS delivers the package. Tracking updates can be found in your Chit Chats account or by going directly to USPS's tracking page and using the carrier tracking number.
You require fast delivery times for your shipments
In most regions, Chit Chats U.S. Tracked shipments are delivered to recipients within 2-4 business days on average.
You want to insure your shipments
This service is eligible for full coverage Chit Chats Insurance available through our platform. Adding insurance to your Chit Chats U.S. Tracked shipments is quick and easy. Shipments greater than 1 lb may also be eligible for default carrier insurance provided by USPS. However this only covers up to a maximum of $100 whereas Chit Chats Insurance allows you to add coverage for the full retail value of your item.
You want to lower your shipping costs
Our Chit Chats U.S. Tracked service takes the guesswork out of which option to use for your U.S. shipments. We will provide the best low-cost fully tracked shipping option for your shipment.
You want to simplify your transactions
Similar to our Canada Tracked service, postage and delivery fees are combined into one fee for Chit Chats U.S. Tracked shipments. All prices are displayed in CAD as well, which will greatly simplify your transactions page.
How to purchase Chit Chats U.S. Tracked Postage
To purchase Chit Chats U.S. Tracked postage, begin by creating a shipment as you normally would. When creating shipments manually, rates for Chit Chats U.S. Tracked will appear on the ‘Postage’ step for eligible U.S. addresses.
If you import your shipments or use our API, make sure you indicate chit_chats_us_tracked in the postage_type field. Dimensions are required for thick envelopes and parcels greater than 1 lb.
Getting your shipments to us
As with all of the shipment types we accept, your Chit Chats U.S. Tracked packages must be sorted apart from other carriers. We want to ensure your parcel is sorted correctly to avoid potential delays. We cannot be responsible for any shipments that are brought to us unsorted or packaged incorrectly.
If you batch your shipments, multiple carrier types may be in the same batch however, the physical shipments must be sorted by carrier.