Printer & Postage Troubleshooting

How to fix common printer issues and postage mistakes

Why can't I print postage?
Please note that the below is a list of the most common printer issues and how to troubleshoot them. As printer types may vary, you may not see your issue o...
Fri, 22 May, 2020 at 9:32 AM
Can I reprint a label?
You are only able to reprint a postage label if your shipment has yet to be received by Chit Chats. This option is available for you to correct printing err...
Mon, 9 Mar, 2020 at 7:16 PM
Can I refund unused postage?
Find out how to request a refund of your account credits here. If you have a shipment that no longer needs sending or if you’ve made an error on a postage ...
Tue, 2 Jun, 2020 at 1:17 PM
Why was my postage refunded?
If you noticed a postage refund request on your shipment that you didn’t request, we may have refunded the postage on your behalf. Postage refunds are auto...
Wed, 29 Apr, 2020 at 11:30 AM