Printer & Postage Troubleshooting

How to fix common printer issues and postage mistakes

Why can't I print postage?
Please note that the below is a list of the most common printer issues and how to troubleshoot them. As printer types may vary, you may not see your issue o...
Tue, 30 Jun, 2020 at 1:36 PM
Can I reprint a label?
You are only able to reprint a postage label if your shipment has yet to be received by Chit Chats. This option is available for you to correct printing err...
Mon, 9 Mar, 2020 at 7:16 PM
Can I refund unused postage?
Find out how to request a refund of your account credits here. If your shipment was returned due to a COVID-19 service suspension, please contact us with yo...
Tue, 11 Aug, 2020 at 1:36 PM
Why was my postage refunded?
If you noticed a postage refund request on your shipment that you didn’t request, we may have refunded the postage on your behalf. Postage refunds are auto...
Wed, 29 Apr, 2020 at 11:30 AM