Adding Credits

Manage your payment method and use credits to pay for postage and services

How do credits work?
The Chit Chats platform operates on credits that you add to your account with a payment method. Credits are used to pay for the goods and services that we o...
Thu, 6 May, 2021 at 12:09 PM
What payment methods do you accept?
In order to pay for the shipments you create on the Chit Chats platform you will need to add credits with the payment method you've added to your acco...
Thu, 2 Apr, 2020 at 3:32 PM
How can I add or update my payment method?
The Chit Chats platform uses credits to pay for shipments and other Chit Chats services. To add credits you will first need to add a payment method to your ...
Mon, 19 Apr, 2021 at 3:28 PM
How do I add credits?
You can easily add credits to your Chit Chats account online with a payment method. Your payment method will not be charged outside of adding credits or set...
Mon, 19 Apr, 2021 at 3:56 PM
How do I set up an auto reload?
Some shippers prefer to manually add credits to their accounts each time they ship. Others like to automate this process with our Auto Reload feature, so th...
Thu, 2 Apr, 2020 at 3:35 PM
How can I get a refund of credits?
If you would like to receive a refund of the available credits on your account, we encourage you to get in touch with us. However, please make sure that an...
Fri, 20 Mar, 2020 at 11:54 AM
Where can I find receipts and invoices?
You can view transactions, monthly statements, and print out receipts all from within your Chit Chats account. To do this, log in to your account and head ...
Thu, 11 Mar, 2021 at 4:55 PM