Credits & Transactions

Managing your payments for shipments and services

How do credits work?
The Chit Chats platform operates on credits that you are able to add to your account with a credit card (or with cash or debit in some of our branches). Cre...
Wed, 13 Nov, 2019 at 2:02 PM
How do I add credits?
You can easily add credits to your Chit Chats account online with a credit card. To add credits online: Click 'Add Credits' (left, belo...
Wed, 13 Nov, 2019 at 2:06 PM
What is your billing process?
Rather than receiving a monthly bill, you can simply add credit to your account as you go. We will deduct credits as you use our services. You can find reco...
Wed, 13 Nov, 2019 at 2:10 PM
How can I add or update my payment method?
The Chit Chats platform uses credits to pay for shipments and other Chit Chats services. To add credits you will first need to add a payment method to your ...
Wed, 13 Nov, 2019 at 4:25 PM
What payment methods do you accept?
The Chit Chats platform accepts the following Canadian and U.S. credit and debit cards: American Express Mastercard Visa Some prepaid credit car...
Wed, 13 Nov, 2019 at 4:27 PM
Where can I find receipts and invoices?
You can view transactions, monthly statements, and print out receipts all from within your Chit Chats account. To do this, log in to your account and head ...
Wed, 13 Nov, 2019 at 5:01 PM
How do I set up an auto reload?
Some shippers prefer to manually add credits to their accounts each time they ship. Others like to automate this process with our Auto Reload feature, so th...
Wed, 13 Nov, 2019 at 5:17 PM
How can I get a refund of credits?
If you would like to receive a refund of the available credits on your account, we encourage you to get in touch with us. However, please make sure that an...
Wed, 13 Nov, 2019 at 5:17 PM
What taxes are charged with Chit Chats?
Chit Chats helps connect Canadian entrepreneurs and their customers from far and wide. That’s why our goods and services are subject to federal and provinc...
Wed, 13 Nov, 2019 at 5:21 PM
How do I receive my referral commissions?
Commissions for the friends you have referred through Chit Chats' referral program will be added to your account as credits. Commissions from eligible...
Wed, 13 Nov, 2019 at 5:23 PM