Credits & Transactions

Managing your payments for shipments and services

How do credits work?
The Chit Chats platform operates on credits that you are able to add to your account with a payment method. Credits are used to pay for the goods and servic...
Mon, 14 Sep, 2020 at 9:42 AM
How do I add credits?
You can easily add credits to your Chit Chats account online with a payment method.  How to Add Credits Online Click 'Add Credits' (le...
Thu, 2 Apr, 2020 at 4:02 PM
What is Chit Chats' billing process?
Rather than receiving a monthly bill, you can simply add credit to your account as you go. We will deduct credits as you use our services. You can find reco...
Tue, 26 May, 2020 at 3:21 PM
How can I add or update my payment method?
The Chit Chats platform uses credits to pay for shipments and other Chit Chats services. To add credits you will first need to add a payment method to your ...
Tue, 26 May, 2020 at 3:22 PM
What payment methods do you accept?
In order to pay for the shipments you create on the Chit Chats platform you will need to add credits with the payment method you've added to your acco...
Thu, 2 Apr, 2020 at 3:32 PM
Where can I find receipts and invoices?
You can view transactions, monthly statements, and print out receipts all from within your Chit Chats account. To do this, log in to your account and head ...
Tue, 26 May, 2020 at 3:27 PM
How do I set up an auto reload?
Some shippers prefer to manually add credits to their accounts each time they ship. Others like to automate this process with our Auto Reload feature, so th...
Thu, 2 Apr, 2020 at 3:35 PM
How can I get a refund of credits?
If you would like to receive a refund of the available credits on your account, we encourage you to get in touch with us. However, please make sure that an...
Fri, 20 Mar, 2020 at 11:54 AM
What taxes are charged with Chit Chats?
Chit Chats helps connect Canadian entrepreneurs and their customers from far and wide. That’s why our goods and services are subject to federal and provinc...
Mon, 14 Sep, 2020 at 9:41 AM
How do I receive my referral commissions?
Commissions for the friends you have referred through Chit Chats' referral program will be added to your account as credits. Commissions from eligible...
Tue, 26 May, 2020 at 3:29 PM