Tracking Shipments

From package acceptance to delivery, learn where to find your shipment

What does each shipment status mean?
A shipment may go through many states before being delivered. Below are some of the different shipment categories and states you can expect to see. Pending...
Tue, 12 May, 2020 at 10:46 AM
What is Chit Chats tracking?
While carrier tracking may be unavailable for certain postage types, every shipment created on the Chit Chats platform is assigned a Shipment ID and can be ...
Fri, 8 May, 2020 at 2:52 PM
What is carrier tracking?
For the expected delivery times for your shipments, see here. Postal carriers such as USPS provide tracking for a majority of their services. If the postag...
Fri, 8 May, 2020 at 2:48 PM
How do I track my international shipments?
Whether you are a Chit Chats client or the recipient of a shipment, you can find up to date tracking information on the Chit Chats platform using your shipm...
Thu, 21 May, 2020 at 1:41 PM
My shipment is missing a tracking number. What do I do?
Tracking numbers are generated for tracked postage options created in your Chit Chats account at the time of purchase. You will find your tracking number u...
Tue, 10 Mar, 2020 at 2:46 PM
How do I track my Canadian shipments?
Whether you are a Chit Chats client or the recipient of a shipment, you can find up to date tracking information on the Chit Chats platform using your shipm...
Thu, 21 May, 2020 at 1:31 PM
What is signature confirmation?
Some carriers offer an additional service that requires a signature from the recipient of their package upon delivery confirmation for extra assurance and p...
Fri, 20 Dec, 2019 at 1:20 PM
Why are packages moved to exception?
Sometimes a shipment’s delivery is impacted by something unexpected during transit. When this happens the shipment will have a delivery exception status. De...
Tue, 12 May, 2020 at 10:53 AM
How do I track my US shipments?
Whether you are a Chit Chats client or the recipient of a shipment, you can find up to date tracking information on the Chit Chats platform using your shipm...
Thu, 21 May, 2020 at 1:48 PM
What is delivery confirmation?
Delivery confirmation is verification that your shipment has arrived at its destination. Whether or not your shipment will have delivery confirmation depend...
Fri, 8 May, 2020 at 10:06 AM