Tracking Shipments

From package acceptance to delivery, learn where to find your shipment

What does each shipment status mean?
A shipment may go through many states before being delivered. Below are some of the different shipment categories and states you can expect to see. Pending...
Tue, 15 Oct, 2019 at 3:01 PM
What is Chit Chats tracking?
While carrier tracking may be unavailable for certain postage types, every shipment created on the Chit Chats platform is assigned a Shipment ID and can be ...
Mon, 23 Dec, 2019 at 12:10 PM
What is carrier tracking?
Postal carriers such as USPS provide tracking for a majority of their services. If the postage you purchase on Chit Chats is eligible for carrier tracking, ...
Thu, 21 Nov, 2019 at 12:24 PM
How do I track my Asendia shipments?
Like all postage purchased through Chit Chats, tracking updates will be displayed on our public tracking pages and within your account for your Asendia ship...
Mon, 25 Nov, 2019 at 5:25 PM
My shipment is missing a tracking number. What do I do?
Tracking numbers are generated for tracked postage options created in your Chit Chats account at the time of purchase. You will find your tracking number u...
Fri, 24 Jan, 2020 at 9:52 AM
How do I track my Chit Chats Canada Tracked shipment?
Tracking is included for all Chit Chats Canada Tracked shipments. After we’ve received your shipment for processing, you can expect the tracking number to b...
Fri, 24 Jan, 2020 at 9:48 AM
What is signature confirmation?
Some carriers offer an additional service that requires a signature from the recipient of their package upon delivery confirmation for extra assurance and p...
Fri, 20 Dec, 2019 at 1:20 PM
How do I track my UPS MI shipments?
Service availability may vary. As with all tracked shipments, you can find up-to-date tracking information for your UPS Mail Innovations (UPS MI) shipments...
Thu, 5 Dec, 2019 at 10:15 AM
Why are packages moved to exception?
Sometimes a shipment’s delivery is impacted by something unexpected during transit. When this happens the shipment will have a delivery exception status. De...
Thu, 21 Nov, 2019 at 1:02 PM
How do I track my USPS shipment?
Please note that tracking is included for some but not all USPS postage types.  Tracking included: First Class Package (Thick Envelopes & Packages) ...
Thu, 5 Dec, 2019 at 10:12 AM