Tracking Shipments

From package acceptance to delivery, learn where to find your shipment

What does each shipment status mean?
A shipment may go through many states before being delivered. Below are some of the different shipment categories and states you can expect to see. Pending...
Tue, 15 Oct, 2019 at 3:01 PM
What is Chit Chats tracking?
While carrier tracking may be unavailable for certain postage types, every shipment created on the Chit Chats platform is assigned a Shipment ID and can be ...
Thu, 21 Nov, 2019 at 12:21 PM
What is carrier tracking?
Postal carriers such as USPS provide tracking for a majority of their services. If the postage you purchase on Chit Chats is eligible for carrier tracking, ...
Thu, 21 Nov, 2019 at 12:24 PM
My shipment is missing a tracking number. What do I do?
Tracking numbers are generated for tracked postage options created in your Chit Chats account at the time of purchase, with the exception of Chit Chats Inte...
Thu, 5 Dec, 2019 at 12:19 PM
What is signature confirmation?
Some carriers offer an additional service that requires a signature from the recipient of their package upon delivery for extra assurance and peace of mind ...
Thu, 5 Dec, 2019 at 10:30 AM
Why are packages moved to exception?
Sometimes a shipment’s delivery is impacted by something unexpected during transit. When this happens the shipment will have a delivery exception status. De...
Thu, 21 Nov, 2019 at 1:02 PM
How do I export tracking numbers?
To export tracking, follow these steps: Login to ChitChats.com Click 'All Shipments' or the batch you want tracking for Click 'export...
Thu, 21 Nov, 2019 at 1:04 PM
What is delivery confirmation?
Delivery confirmation is verification that your shipment has arrived at its destination. Whether or not your shipment will have delivery confirmation depend...
Thu, 12 Dec, 2019 at 4:42 PM