We are always striving to keep you up-to-date on all of the latest changes to our branches, services and platform. We will often share these types of updates with you in an email newsletter or on the Chit Chats blog.
On our blog you will find:
- Changes to hours of operation and holiday hours
- Announcements of new locations, features, carriers and services
- Policy changes and updates to the Chit Chats website
- Shipping tips, tricks and reminders
- and more!
To subscribe to our newsletter head to your Settings (left sidebar) > Newsletter & Notifications and click on ‘Subscribe to the newsletter’.
If there's an important update to your account or in your Chit Chats region, we will send you a notification. To check your Chit Chats alert notifications, click on the bell icon at the top of the page. You can manage these alerts at any time from your settings.
For any urgent matters you can expect to receive an email from us or to see a banner alert at the top of our webpages. You can also check out our status page to check on the performance of the Chit Chats platform.
To subscribe to updates go to status.chitchats.com and click ‘Subscribe to Updates’. You will be asked for an email or you can get the Atom or RSS feed version. Subscribers will get notifications whenever Chit Chats creates, updates or resolves an issue. We recommend that API users subscribe to these updates to receive real-time updates on the API system performance.
Our Support Team
And of course, if you have any questions you are always welcome to contact our support team directly! Our contact page lists our support hours and how to reach our team by phone or by email. You'll also find contact information for our partner carriers, insurer and other helpful support links on locations and tracking.