Interested in our pickup service? Eligibility for new pickup inquiries are determined by your shipment volumes, location and past shipping history. Currently our Ontario & BC region is expanding their pickup service and accepting new applications. Submit your inquiry by filling out the questions in your region's survey:
One of our team members will contact you in 3 business days.
Our pickup fees* are as follows:
- 40+ shipments = Free
- 30-39 shipments = $10.00
- 25-29 shipments = $15.00
- 15-24 shipments = $20.00
- <15 shipments = $25.00
A minimum of 10 shipments is required for a pickup.
Pick up fees are charged to your Chit Chats account. You can find a record of all pickup fees in your transactions.
If you have any changes to your regularly scheduled pickup please ensure they are submitted before 10:00 am on the day of your scheduled pickup.
We plan our pickups in advance and need time to accommodate changes. Any pickups cancelled after10:00 am the day before your scheduled pickup will incur a $25 cancellation fee.