Interested in our pickup service? Eligibility for new pickup inquiries are determined by your shipment volumes, location and past shipping history. Currently our Ontario & BC region is expanding their pickup service and accepting new applications. Submit your inquiry by filling out the questions in your region's survey: 

One of our team members will contact you in 3 business days.

If you are located outside of our service area or in an area with no Chit Chats, we recommend scheduling a third party courier pickup or creating a mail-in.

Our pickup fees* are as follows:

  • 40+ shipments = Free
  • 30-39 shipments = $10.00
  • 25-29 shipments = $15.00
  • 15-24 shipments = $20.00
  • <15 shipments = $25.00

A minimum of 10 shipments is required for a pickup. 

Pick up fees are charged to your Chit Chats account. You can find a record of all pickup fees in your transactions.

*Subject to approval and applicable in Ontario and Quebec only. Please contact us for Alberta and BC region rates. 


If you have any changes to your regularly scheduled pickup please ensure they are submitted before 10:00 am on the day of your scheduled pickup

We plan our pickups in advance and need time to accommodate changes. Any pickups cancelled after10:00 am the day before your scheduled pickup will incur a $25 cancellation fee.