The European Union (EU) has a wide range of regulations designed to ensure that products sold within the region meet specific safety, environmental, and consumer protection standards. If you’re selling or shipping products to customers in the EU, it’s important to understand which requirements may apply to your shipments and what steps you may need to take to stay compliant.

In this article, we’ll introduce three key EU regulations that may impact your business when shipping products to the region: General Product Safety Regulation (GSPR), Packaging and Packaging Waste Regulation (PPWR), and European Union Deforestation Regulation (EUDR).

We’ll break down what each regulation covers, which types of products may be affected, and what you should know before shipping to EU customers.

What is the GPSR, and Do I Need a Representative?

The General Product Safety Regulations (GPSR) is a framework established by the European Union (EU) to ensure that products sold in the EU meet safety standards. It applies to manufacturers and sellers across all EU member countries. This regulation updates and replaces the General Product Safety Directive (GPSD) to address evolving safety needs and the growing influence of e-commerce.


What Does the GPSR Cover?

The GPSR applies to a wide range of products, including:

  • New, used, repaired, or reconditioned items that are:

    • Available for sale, distribution, or use in the EU market, either for free or for payment.

    • Not covered by other specific EU product safety legislation.

    • Offered to consumers through any sales channel, including online platforms.

It does not apply to:

  • Antiques.

  • Products explicitly marked as needing repair or reconditioning prior to use.


What Does This Mean for You?

If you are shipping products to the EU, the GPSR may apply to your goods. In many cases, you will need an EU Authorized Representative to comply with these regulations.


Neither Chit Chats nor our international partner carrier can act as your EU Authorized Representative. We do not handle product safety compliance or maintain safety documentation for items shipped through our services. Additionally, we do not have legal or natural representation in any EU member state.


Important: Shipping non-compliant products to the EU under the GPSR can result in severe consequences, including fines and product bans. EU member countries perform random spot checks and enforce sanctions on shipments that fail to meet safety standards. To avoid these risks, you are strongly encouraged to ensure full compliance with the GPSR if applicable.


Key Points to Note:

  1. Manufacturer’s Responsibility:

    • If you are not the original manufacturer, the responsibility for GPSR compliance, including representation, typically falls to the manufacturer.

    • If you are the manufacturer, you are responsible for designating an EU Authorized Representative. This may involve an annual fee, which varies depending on the representative's services.

  2. E-Commerce and Marketplace Sellers:

    • Products sold through e-commerce platforms, such as Etsy or eBay, are also subject to GPSR compliance. Ensure your listings meet EU safety standards to avoid penalties or shipment delays.

  3. Chit Chats Non-Responsibility:

    • We are not the appropriate authority to determine whether shipments comply with the GSPR. Compliance checks are conducted by the relevant EU member states. As previously stated, it is the sole responsibility of manufacturers and sellers to ensure their shipments adhere to these regulations.

Chit Chats does not have additional information beyond what is provided in this article. For guidance, please refer to our suggested steps and resources outlined below. 


Next Steps & How to Find an EU Authorized Representative

Before going about the process of having an EU Authorized Representative, first you should:


If you sell on an e-commerce platform, Etsy and eBay both offer helpful guides on the steps you can take to ensure your store complies with the GPSR. If you sell on a different platform, we suggest you consult the forum specific to your store for any additional information.


Tip: If you're an Etsy seller and prefer not to navigate GPSR requirements, you can restrict sales to countries where the regulation does not apply. Learn more


For manufacturers or sellers needing representation, there are companies that specialize in acting as EU Authorized Representatives. These firms handle the necessary compliance documentation, safety information, and regulatory communication on your behalf. You can explore options through this list of EU Authorized Representative companies.

Packaging and Packaging Waste Regulation (PPWR)

The EU’s Packaging and Packaging Waste Regulation (PPWR) introduced EU-wide requirements for packaging placed on the EU market. This can include both product packaging and e-commerce packaging, such as boxes, mailers, and poly mailers.

If you’re shipping products to customers in the EU, we recommend taking the following steps to prepare:

  • Identify the packaging you use and determine whether you are responsible for ensuring it meets the applicable requirements.
  • Contact your packaging suppliers to request any applicable technical documentation and/or an EU Declaration of Conformity (DoC).
  • Keep supporting documentation on file, including information about the packaging’s material composition, supplier details, and any available compliance documentation.
  • Continue meeting country-specific EPR requirements. PPWR does not replace existing Extended Producer Responsibility (EPR) programs, such as Germany’s LUCID system.

Do I need to include PPWR documents with my shipment?

No. You do not need to attach PPWR documentation to your packages when shipping to the EU. However, you should keep the relevant information and documentation on hand in case you are asked to provide it in the future.

For now, no changes are required to the Chit Chats platform or shipping process. 

EU Deforestation Regulation (EUDR)

The EU Deforestation Regulation (EUDR) applies to certain products linked to commodities that may contribute to deforestation. The regulation covers seven key commodities: cattle, cocoa, coffee, palm oil, rubber, soy, and wood, as well as certain products made from these commodities, such as chocolate, leather, furniture, and paper.

The EUDR will apply starting December 30, 2026, for large and medium-sized businesses, and June 30, 2027, for small businesses.

Does the EUDR apply to my shipments?

Your shipments and business will be subject to the EUDR if:

  1. Your products contain or are made from one of the seven regulated commodities: cattle, cocoa, coffee, palm oil, rubber, soy, or wood.
  2. You are placing these products on the EU market or exporting them from the EU.
  3. Your business falls within the applicable EUDR requirements.

If your products do not contain or are not made from one of these commodities, the EUDR does not apply to your shipments.

What do affected businesses need to do?

Businesses shipping products covered by the EUDR must be able to demonstrate that their goods are deforestation-free and meet the applicable due diligence requirements.

The responsibility for completing the required due diligence generally falls on the the shipper placing the goods on the EU market. This shipper must submit a Due Diligence Statement (DDS) and will receive a reference number. A single DDS may cover multiple shipments.

For affected imports, a DDS reference number or applicable declaration identifier must be provided as part of the customs declaration in order for the shipment to clear customs. This means businesses shipping EUDR-regulated goods should be prepared to provide this information when required. The Chit Chats platform will be updated to support this reference number once this is required for customs declaration. 


What should I do?

If you think the EUDR may apply to your products, we recommend taking the following steps:

  • Check whether your products are covered by the EUDR.
  • Identify who is responsible for EUDR compliance within your supply chain.
  • Confirm that you can obtain the required DDS reference number or declaration identifier for shipments subject to the regulation.
  • Make sure you have the necessary traceability and due diligence information available before the applicable deadline.


Learn more on the official EU website.