Chit Chats is a Canadian shipping company that helps businesses ship packages across Canada and internationally.
Chit Chats U.S. Connect is a fully tracked shipping service that lets Canadian Etsy sellers send packages to customers in the United States using their local postal authority.
How does it work?
Purchase your label on Etsy. Select Chit Chats U.S. Connect and print your shipping label.
Drop off your package. Attach the label to your package and drop it off at your local Postal Authority.
Chit Chats processes your package. Your package is transported to Chit Chats for processing and preparation for U.S. delivery.
USPS delivers your package. Chit Chats hands your shipment over to USPS for final delivery to your customer.
Important: Chit Chats U.S. Connect packages must be dropped off at your local postal authority, not a Chit Chats location.
Service features
Delivery time: Estimated 3–8 business days
Tracking: Fully tracked from drop-off to delivery
Coverage: All 50 U.S. states, including PO boxes, military addresses and U.S. territories
Package types: Thick envelopes and parcels
Maximum weight: 30 kg (66 lbs), subject to size restrictions
Insurance: Carrier insurance may be included for eligible shipments
Delivery times are estimates and may be longer for remote destinations, U.S. territories and military addresses.
Are customs duties and tariffs included?
Yes. Chit Chats U.S. Connect uses Delivered Duty Paid (DDP) shipping, meaning applicable U.S. tariffs and import duties are paid as part of the shipping process rather than collected from your customer at delivery.
Your Etsy shipping quote will display the applicable postage and additional fees before purchase.
When purchasing your label, make sure you provide accurate customs information, including item descriptions, values, countries of origin and required tariff codes.