Although it is rare, shipments do get lost or damaged. To cover yourself in such instances and to provide yourself with peace of mind, prepare your shipments for transit with insurance coverage. Chit Chats Insurance is a low-cost and effective way to insure your shipment’s contents against loss or damage. Shipments are insured from the time they are received by Chit Chats through final delivery with our partner carriers. Shipments are not covered while they are in transit to Chit Chats.

Am I required to insure my shipments?

While we strongly encourage adding Chit Chats insurance to your shipments, it is not a requirement for shipping. By default your eligible shipments are opted in to Chit Chats Insurance however, you can opt out at any time.

Should you decide to opt out of Chit Chats Insurance, please be aware that Chit Chats will not, under any circumstances, be liable for loss of or damage to any goods. Please see Chit Chats’ Refund Policy for more details.

Isn’t my shipment already covered by carrier insurance?

While some carriers may provide insurance coverage for select postage types, carrier insurance does not cover your shipments while they are within Chit Chats’ service.