Preparing Shipments

Get your packages ready to ship

How should I prepare my shipment?
Preparing your shipments for transit is one of the most important factors in a smooth and successful delivery. Issues with postage can impact delivery speed...
Wed, 1 Feb, 2023 at 11:12 AM
How to prepare shipments from the Atlantic region
We’re grateful for your interest in Chit Chats, welcome aboard! Before we receive your first few shipments, there are a few things we want to share about sh...
Thu, 14 Sep, 2023 at 4:22 PM
What is a batch and how do I use it?
See also our Batching and Sorting FAQs. When you have a group of shipments you want to drop off or have picked up by Chit Chats, you can add them to a batc...
Mon, 1 Apr, 2024 at 6:12 PM
Batching and Sorting FAQs
What is a batch? Simply put, a batch can be any grouping of shipments that you intend to drop off or send to Chit Chats. When you have multiple shipments, ...
Mon, 1 Apr, 2024 at 7:17 PM
How do I consolidate my shipments?
When you have multiple shipments that are ready to be dropped off to Chit Chats you will need to consolidate them. Consolidating your shipments means that y...
Wed, 15 Mar, 2023 at 11:28 AM
Does my shipment need an invoice?
Attaching an invoice to your shipment is a great way to help ensure it smoothly transits to its destination. Your invoice provides a verification of the sh...
Thu, 14 Sep, 2023 at 4:46 PM
What should I include on my shipment invoices?
Including an invoice for your shipments helps to ensure a smooth transit to your recipient and in some cases is a requirement for certain shipments crossing...
Fri, 12 Apr, 2024 at 11:02 AM
What customs information do I need to provide?
Shipping internationally can sometimes require you to provide additional information for your shipment. TABLE OF CONTENTS Customs Forms Customs Tax Refe...
Mon, 8 Apr, 2024 at 5:02 PM
What are the labelling requirements for shipping cosmetics?
By law, cosmetics that are marketed in the U.S. must follow specific guidelines for product labelling. These requirements from the U.S. Food & Drug Admi...
Thu, 10 Dec, 2020 at 11:09 AM