Preparing Shipments

Getting your shipments ready before handing off to Chit Chats

How should I prepare my shipment?
Making sure your shipments are prepared for transit is one of the most important factors in a smooth and successful delivery. Issues with postage can impact...
Fri, 14 Aug, 2020 at 1:42 PM
What is dimensional weight?
Heavy shipments or shipments that are large in size are typically more expensive to transport. You might have noticed this when creating postage for your sh...
Tue, 22 Sep, 2020 at 12:59 PM
What is a batch and how do I use it?
See also our Batching and Sorting FAQs When you have a group of 10 or more shipments* you want to drop off or have picked up by Chit Chats, you can add the...
Thu, 16 Apr, 2020 at 9:31 AM
How to consolidate your shipments
When you have multiple shipments that are ready to be dropped off to Chit Chats you will need to consolidate them. Consolidating your shipments involves gro...
Tue, 25 Aug, 2020 at 3:15 PM
How to prepare shipments from the Atlantic region
Unlike our other regions, the Atlantic region has no branches, only drop spots. There are drop spots in the Halifax regional municipality and Chit Chats has...
Wed, 2 Sep, 2020 at 1:03 PM
Guidelines for formatting delivery addresses
It is your responsibility to make sure all of your shipments are properly addressed to your recipients. Double check that the address information is correct...
Wed, 15 Jul, 2020 at 3:41 PM
How do I declare my shipment?
Shipments that are declared improperly can be the source of a lot of confusion for you, our staff and our partners like U.S. Customs and Border Protection (...
Tue, 18 Aug, 2020 at 2:57 PM
Why do I see an administrative fee in my transactions?
We outline all of the regular services that Chit Chats provides in our Terms of Service. Additional tasks outside of our scope of service can take away from...
Mon, 19 Oct, 2020 at 10:51 AM