Preparing Shipments

Get your packages ready to ship

How should I prepare my shipment?
Making sure your shipments are prepared for transit is one of the most important factors in a smooth and successful delivery. Issues with postage can impact...
Fri, 14 Aug, 2020 at 1:42 PM
How to prepare shipments from the Atlantic region
Unlike our other regions, the Atlantic region has no branches, only drop spots. There are drop spots in the Halifax regional municipality and Chit Chats has...
Mon, 2 Nov, 2020 at 10:38 AM
What is a batch and how do I use it?
See also our Batching and Sorting FAQs When you have a group of 10 or more shipments* you want to drop off or have picked up by Chit Chats, you can add the...
Tue, 6 Apr, 2021 at 5:04 PM
Batching and Sorting FAQs
What is a batch? Simply put, a batch can be any grouping of shipments that you intend to drop off or send to Chit Chats. When you have multiple shipments, ...
Tue, 25 Aug, 2020 at 3:17 PM
How do I consolidate my shipments?
When you have multiple shipments that are ready to be dropped off to Chit Chats you will need to consolidate them. Consolidating your shipments involves gro...
Fri, 15 Jan, 2021 at 4:18 PM
Does my shipment need an invoice?
Chit Chats requires an invoice to be included on the outside of any shipment crossing the U.S. border fitting any of the following conditions. Please note, ...
Thu, 17 Dec, 2020 at 3:45 PM
What should I include on my shipment invoices?
Including an invoice for your shipments helps to ensure a smooth transit to your recipient and in some cases is a requirement for certain shipments crossing...
Thu, 17 Dec, 2020 at 3:44 PM
What customs forms do I need?
Canadian shipments and shipments destined for the U.S. do not need an attached customs form. Shipments to any other country however, must be accompanied by ...
Mon, 23 Nov, 2020 at 11:11 AM
What are the labelling requirements for shipping cosmetics?
By law, cosmetics that are marketed in the U.S. must follow specific guidelines for product labelling. These requirements from the U.S. Food & Drug Admi...
Thu, 10 Dec, 2020 at 11:09 AM