Import Automation is a new beta feature designed to simplify the process of importing orders, especially for those who have store integrations that do not include details such as the Country of Origin (COO), Harmonized Tariff Schedule (HTS) codes, and Manufacturer Information. By using this feature, you can ensure that required customs information is automatically added to your orders upon import, reducing manual effort and minimizing errors.
This feature is particularly useful for:
Maintaining SEO-friendly product descriptions while keeping shipment descriptions customs-compliant on the Chit Chats platform
Automating the process of adding HTS codes, COOs, Manufacturer Information, and compliant descriptions
Saving time by eliminating the need to manually add presets to shipments
How to Activate Import Automation
You can activate Import Automation in your Settings > Shipping section. Navigate to Order Item Automation. This feature will allow you to associate SKU numbers or product descriptions with a customs-compliant description, HTS code, COO, and more.
Ways to Add Associations:
Manually: Click New Order Items to enter individual product associations.
Bulk Upload: Use Upload Order Items to import a CSV file containing a list of product associations.
From Previous Imports: Click Export Order Items from Last Import to use data from your latest import to create new associations.
To assist with bulk uploads, you can obtain a template by clicking either Export Order Items or Export Order Items from Last Import. Modify this template to include the necessary information before uploading it.
Once order item equivalents are added, Import Automation will apply to all future imports.
How to Deactivate Import Automation
To disable this feature, remove all order items from the settings. However, we recommend clicking Export Order Items first to download a CSV backup of your associations. This allows for easy reactivation via bulk upload if needed.
How Does Import Automation Work?
For a step-by-step guide, watch these instructional videos:
Manually adding an order item:
Bulk uploading order items with a CSV file:
Uploading items from your previous import:
Updating your shipments to have HTS codes and COOs:
Updating your shipment descriptions to be customs compliant:
These guides will walk you through the process from start to finish.
Provide Your Feedback
Since this feature is currently in beta, we’d love to hear your thoughts! You can submit your feedback through the Google Form link, which is also available on the top of the feature page.
Note: Import Automation is only available in English during the beta testing phase.