You can set up your Chit Chats account to import your orders from Shopify in just 3 easy steps. Our Shopify integration supports connecting multiple Shopify stores. Find all of our store integration options here.

  1. Make sure you are logged in to your Shopify store account.
  2. Log in to your Chit Chats account and navigate to your Settings (bottom left). Click on Sales Channels > Connect Shopify Store. Or click on Import (top left) > Connect a Store > Connect Shopify Store.
  3. Enter your store admin URL e.g. and install the Chit Chats app. Please note that the Chit Chats app is not listed in the Shopify App Store. You will need to click on Install unlisted app.

Congratulations! You have just connected your Shopify store with Chit Chats. You’re now ready to import orders from your store.

Integrating your store will not display Chit Chats shipping rates to your customers. If you experience difficulty with connecting your account, please contact us with your client ID.

Shipment Fulfillment 

You can choose when to fulfill your Shopify orders and mark them as shipped by sending Chit Chats tracking back to your store. Your customers will receive an email like the one below:  

An error will occur when you have multiple fulfillment locations saved in your Shopify settings. In this case, you may need to manually fulfill your shipments as we will be unable to determine which to send notifications to. Learn more on how to change your store fulfillment settings.