Shipping Restrictions

Customs and carrier rules and regulations

What can't I ship?
At Chit Chats, we place a high level of importance on our shipping rules including prohibited items, value limits and other points outlined in our declarati...
Tue, 13 Jul, 2021 at 11:34 AM
What are the restrictions specific to my carrier?
Carriers use different transportation methods when delivering shipments, meaning shipping restrictions are highly dependent on the carrier. This is importan...
Fri, 13 Aug, 2021 at 4:54 PM
Can I ship batteries with Chit Chats?
Shipping batteries is not as straightforward as it may seem. Depending on the type, they may be considered a hazardous materials with shipping restrictions ...
Wed, 30 Dec, 2020 at 2:51 PM
What is retail value?
The retail value of an item is the price the buyer paid for the goods. Retail values often reflect the market value of the item (i.e. MSRP). When creati...
Thu, 15 Jul, 2021 at 5:01 PM
Are there weight or dimensional limits for my shipment?
Carriers often enforce strict weight limits for shipments. In some cases this may include the dimensional weight of the shipment. In order to prevent delays...
Fri, 13 Aug, 2021 at 4:55 PM
What is dimensional weight?
Heavy shipments or shipments that are large in size are typically more expensive to transport. You might have noticed this when creating postage for your sh...
Thu, 6 May, 2021 at 12:02 PM
What happens to oversized shipments?
Imagine that you need to ship a large package like a bike. For starters, it would be difficult for you to package safely. But it would also be difficult for...
Tue, 9 Jun, 2020 at 1:13 PM
Can I send gifts through Chit Chats?
A gift is defined as an item you are sending to a friend or relative personally and should include a card or other notice indicating that it is a gift.* ...
Fri, 13 Aug, 2021 at 5:03 PM
Can I ship to Amazon FBA warehouses?
Effective March 17, 2020 to April 5, 2020 Amazon fulfillment centres in the U.S. will be prioritizing certain products. Learn more. If you sell on Amazon y...
Wed, 24 Jun, 2020 at 2:29 PM
I'm shipping to multiple Amazon FBA warehouses. Can I ship more than $800 USD?
Effective March 17, 2020 to April 5, 2020 Amazon fulfillment centres in the U.S. will be prioritizing certain products. Learn more. Yes, you can. As long e...
Thu, 17 Dec, 2020 at 3:13 PM