Delivery times are a great way to help your customers know when to expect their package, but it is important to remember that delivery times are:

  1. Displayed in business days unless explicitly stated otherwise
  2. Estimates and are not guarantees

Your delivery time estimates depends on:

  • Your Chit Chats region
  • Where your shipment is headed ( i.e. a domestic vs international destination)
    • U.S. delivery estimates vary for destinations outside of the contiguous United States
      • U.S. territories (i.e. Alaska, Hawaii) delivery can take longer depending on the transportation available as shipments may travel by sea.
      • APO/FPO military addresses have longer delivery transit times.
    • Remote Canadian addresses have longer estimated delivery times  due to limited transportation links.
    • International delivery estimates vary by country and customs clearance can impact transit times.
  • Your choice of service

Although uncommon, delays due to weather, customs processing, compliance concerns and operational challenges can occur. You can keep your customers informed of disruptions by referencing any known service delays.

U.S. territories and APO/FPO military addresses have longer delivery times that can sometimes take up to 20 business days. 

Choose your region to view estimated delivery times:


Atlantic Canada

British Columbia