Delivery times are a great way to help your customers know when to expect their package, but it is important to remember that delivery times are:

  1. Displayed in business days unless explicitly stated otherwise
  2. Estimates and are not guarantees

Although uncommon, delays due to weather, customs processing, compliance concerns and operational challenges can occur. You can keep your customers informed of disruptions by referencing any known service delays.

Your delivery time estimates depends on:

  • Your Chit Chats region
  • Where your shipment is headed ( i.e. a domestic vs international destination)
    • International delivery estimates vary by country.
    • U.S. delivery estimates vary for destinations outside of the contiguous United States (i.e.Alaska, Hawaii, U.S. territories and APO/FPO destinations)
    • Remote Canadian addresses may have longer estimated delivery times 
  • Your choice of service

Choose your region to view estimated delivery times:

Alberta

Atlantic Canada

British Columbia

Ontario

Quebec