You can set up your Chit Chats account to import your orders from eBay in just 3 easy steps saving you time and effort when creating your shipments. Our eBay integration supports connecting multiple eBay stores at one time. Find all of our store integration options here.
- Make sure you are logged in to your eBay account.
- Log in to your Chit Chats account and navigate to your Settings (bottom left). Click on Sales Channels > Connect eBay Store. Or click on Import (top left) > Connect a Store > Connect eBay Store.
- You will be asked to 'Grant application access to Chit Chats'. Click Agree.
Congratulations! You have just integrated your eBay store with Chit Chats. You’re now ready to import orders from your store with the click of a button.
Fulfilling eBay Orders with Chit Chats
Once you have paid for postage, you will be provided with the partner carrier’s tracking number. By default, this number will be used when fulfilling the tracking for your eBay orders.
If you would prefer to fulfill your orders with Chit Chats tracking you will need to manually add the Chit Chats shipment ID to orders in your eBay account. Using Chit Chats tracking provides your customers with more detailed tracking events for their shipments. And because eBay recognizes Chit Chats tracking, your customers will receive notification that their order has shipped as soon as we scan a shipment in one of our branches. Learn more on how to change your store fulfilment settings.
Integrating your store will not display live Chit Chats shipping rates to your customers but many Chit Chats clients find it helpful to create standard shipping rates for their items based on our pricing.
In some cases you may see an eBay Authorization Error while connecting your store. Please try removing and connecting your eBay store again as this should resolve the issue.
If you experience further difficulty with connecting your account, please contact us with your client ID.