FAQs

Frequently Asked Questions

What is cubic pricing?
Shipments destined for U.S. addresses may qualify for special pricing with our partner carrier USPS based on their size. This ‘cubic pricing’ is an addition...
Fri, 3 May, 2024 at 10:24 AM
Does Chit Chats offer fulfillment solutions?
If you’d like to be considered for our fulfillment services, please complete this short survey and we will happily contact you with more information and ava...
Mon, 23 Jan, 2023 at 1:52 PM
Do you ship to remote and special Canadian addresses?
Canada is a vast country with great diversity between its regions but in some cases, this can pose challenges for different types of delivery addresses. Im...
Tue, 3 Sep, 2024 at 4:42 PM
Which countries does Chit Chats ship to?
Our international postage options allow you to ship your goods to customers across the globe with tracking and delivery confirmation to a number of intern...
Tue, 26 Nov, 2024 at 1:42 PM
What are DDU and DDP Postage Types?
When sending shipments internationally, additional charges such as taxes (e.g. VAT), duties and other customs fees may apply. However, these charges may eit...
Wed, 8 Nov, 2023 at 7:37 PM
What are Packing Slips?
A packing slip is a document that provides a summary of the items in your shipment, including their quantities and descriptions. Unlike an invoice, it does ...
Mon, 21 Oct, 2024 at 12:04 PM