Delivery Times & Tracking
Estimated services times and how to follow your shipment's journey to delivery
Whether you are a Chit Chats client or the recipient of a shipment, you can find tracking information on the Chit Chats platform using the shipment ID. Le...
Thu, 27 Mar, 2025 at 5:11 PM
Your shipment will go through a number of statuses on its journey to your customer. Learn what happens at each step so you can keep your customers well-info...
Fri, 14 Feb, 2025 at 12:29 PM
Sometimes a shipment’s delivery is impacted by something unexpected during transit. When this happens the shipment will have a delivery exception status. De...
Thu, 13 Jul, 2023 at 12:31 PM
Delivery confirmation is a tracking status verifying your shipment was delivered to your customer. Delivery confirmation is not the same as signature confir...
Thu, 26 Sep, 2024 at 9:11 AM
Signature confirmation is an optional service that you can add to your shipments when you need extra assurance on a delivery. Most shipments receive a del...
Fri, 14 Jul, 2023 at 10:50 AM
Need to get a shipment back after dropping it off? We understand that errors and cancelled orders can happen from time to time. While we can’t guarantee tha...
Fri, 3 May, 2024 at 3:20 PM
We understand your concern over the possibility that your shipment may be lost. While it is a rare occurrence, it can happen from time to time. We know ho...
Thu, 7 Nov, 2024 at 1:34 PM