Troubleshooting & Technical Issues
How to fix common errors and issues when creating and printing postage
Have your shipments experienced the unfortunate situation of having ‘insufficient postage’? Insufficient postage occurs if the correct postage was not purch...
Thu, 22 Jun, 2023 at 9:25 AM
If you are looking to be reimbursed for unused postage, please this article. A postage adjustment is an amount applied to correct discrepancies in the post...
Thu, 7 Dec, 2023 at 8:07 AM
Learn to measure your shipments like a pro! In this article we’ll cover our guiding principles for accurately measuring your shipments and how to avoid unde...
Thu, 14 Mar, 2024 at 2:48 PM
We outline all of the regular services that Chit Chats provides in our Terms of Service. Additional tasks outside of our scope of service can take away from...
Thu, 14 Dec, 2023 at 1:22 PM
Sometimes Comma-Separated Values (CSV) files are exported with large numbers displayed in scientific notation. For this reason you may notice that exported ...
Wed, 30 Dec, 2020 at 2:22 PM