Chit Chats can only receive and process your shipments once you have purchased postage and attached the labels to outside of your packages. 

Before you can print postage for your shipments you will need to make sure that you have:

  1. Created shipments in your account
  2. Paid for your shipments
  3. Installed and setup your printer

If you don’t have a printer, you can purchase a thermal label printer from Chit Chats.


How to print postage

You can print postage for one, a few, or all of your shipments from anywhere in just a few clicks.


Under the Pending tab, select the paid shipments you wish to print postage for and click ‘Print Postage’ from the bottom action bar. A new screen will pop up for you to confirm the shipments. Click ‘Print Postage’.


If you are using a desktop printer to print your postage, you can download your postage in PDF format. If you are using a thermal label printer to print your postage, your labels will print continuously in the same order as displayed in your account.

Take care to not wrinkle or damage your postage labels when applying them to your shipments. Make sure that the barcode is visible and that the label is not faded.

Troubleshooting

If you realize that you’ve made a mistake with your postage after you’ve printed it, learn more about how to reprint or cancel postage.

If you are unable to purchase postage for your shipments, search our guide for troubleshooting postage purchasing issues.

If you are having trouble getting your postage to print or having issues with label quality, check out our tips for common postage printing issues.