Before you can print your shipping labels, you should get to know the printer that you plan to use. The Chit Chats platform is optimized for printing postage from a thermal label printer that uses the Zebra Programming Language (ZPL). However, we support the following type of printers:
- Most Zebra & other ZPL printers, for example:
- Standard desktop printers
Non-ZPL thermal printers may still be used however, these printers will require extra steps during the setup (e.g. Zebra LP2844, Rollo and other Citizen printers).
Chit Chats postage is optimized for printing on 4 x 6” thermal labels. You should ensure that your printer supports at least this printing size. A larger printing area may work as well, as you can create a PDF version of the label that can be printed in the center of the page.
How to install your printer
Please see the below for specific instructions on installing your printer:
How to connect your printer to Chit Chats
Once your printer is properly installed, you can visit our Printer Setup page and follow the instructions to set up the printer with the Chit Chats. If you experience issues with connecting your printer or QZ tray, please see our tips on troubleshooting printer issues.
Note: Accessing the Chit Chats platform in an incognito browser will likely remove these printer settings. You may be required to do the printer setup again.