Integrate your eBay store and import orders into Chit Chats in 5 easy steps.
Note: Importing your orders does not select or buy postage for you. After importing, you can select, buy and print your postage.
Step 1: Go to Settings (bottom-left) > Click Sales Channels > Click 'Connect eBay Store'
Step 2: Make sure you are logged into your eBay account.
Grant application access to Chit Chats.
Step 3: Go back to your Chit Chats account and click the black Import button (top-left) > Select Import orders from eBay store
Step 4: You will see unfulfilled eBay orders ready for importing. These will be your orders "awaiting shipment". You can apply shipping presets or edit shipment details before importing > Click Import Record. Please note that fulfilled or partially-fulfilled orders will not be imported.*
Note: After importing shipments, it is important to verify the accuracy of all information before buying your postage. It is the shipper’s responsibility to provide accurate information as any inaccurate information can result in:
- Postage adjustments due to insufficient postage
- Possible shipping delays
- Undeliverable shipments (returns)
- Additional administrative fees
Step 5: Go to the newly created batch or Pending tab to view your imported shipments. From here, you can select, buy and print your postage.
Congratulations! You have just integrated your eBay store with Chit Chats and imported your first round of shipments.
You can choose when to fulfill your eBay orders and mark them as shipped by sending carrier tracking to your store. Learn more on how to change your store fulfillment settings here.
*You may experience issues importing shipments older than 60 days.