The estimated delivery time is how many business days you can expect delivery to take after Chit Chats receives your shipment. These timelines are estimates and are not guaranteed.
Your delivery time estimates depends on:
- Your Chit Chats region
- Where your shipment is headed (i.e. a domestic vs international destination)
- U.S. delivery estimates vary for destinations outside of the contiguous United States
- Canadian remote addresses have longer estimated delivery times due to limited transportation links.
- International delivery estimates vary by country and customs clearance can impact transit times.
- Your choice of service.
You can find the estimated delivery for your shipment on the Chit Chats tracking page.
Note: the below is the estimated delivery times for ALL regions.
Estimated delivery times by service:
Delivery estimates are not guaranteed as unexpected delays can occur.
U.S. territories and APO/FPO military addresses have longer delivery times that can sometimes take up to 20 business days. All U.S. shipments must be cleared by our broker before crossing the border. Clearance is typically completed on the next business day after shipments are received at a Chit Chats branch. Once cleared, shipments usually cross the border within two business days. This timeline is already factored into the estimated delivery times.
| Destination | Service | Average Estimated Delivery Time | |
|---|---|---|---|
| Canada |  | Chit Chats Select | 2-8 |
 | Chit Chats Slim | 3-9 | |
 | Chit Chats Canada Tracked | 2-10 | |
| U.S. |  | Chit Chats U.S Select | 6-14 |
 | Chit Chats U.S. Edge | 5-11 | |
 | Chit Chats U.S. Slim | 5-15 | |
 | USPS Priority Mail | 4-9 | |
| International |  | Chit Chats International Tracked | 6-32 |
U.S. Border Crosses
For U.S.-bound shipments, border crossing times may vary depending on where your shipment originates and your shipping region. We currently operate two primary cross-border lanes from Canada into the U.S.:
British Columbia
Ontario
If you’re shipping from Alberta, Quebec, or Atlantic Canada, your shipments first travel to either British Columbia or Ontario, where they are consolidated with other regional shipments before crossing the U.S./Canada border.
Here’s how shipments move by region:
Quebec: Shipments travel to Ontario before crossing
Atlantic Canada: Shipments move to Quebec, then Ontario, before crossing
Alberta: Shipments travel to British Columbia or Ontario, depending on the final U.S. destination, before crossing
To learn more about estimated border crossing timelines, please refer to the table below.
*Shipments originating from Alberta may cross the border up to two business days later under the following conditions:
Shipments are dropped off after the cut-off time
Air transport delays occur
Please note: These timelines are estimates based on Chit Chats branch processing. If your shipment is dropped off at a Chit Chats drop spot partner location, please allow an additional 1–2 business days for the border crossing to occur.
NOTE: These steps are factored into the estimated delivery time.