Where's my shipment?

How tracking and delivery works with Chit Chats' partner carriers

How do I track my shipments?
Delivery times are always estimated and never guaranteed. With safety measures still in place for COVID-19, shipment processing times will feel an impact. W...
Tue, 1 Mar, 2022 at 11:19 AM
What happens if no one is available during delivery?
Typically, if no one is available to receive a shipment when the carrier attempts delivery, the carrier will drop off the shipment in a mailbox or entrance ...
Wed, 23 Nov, 2022 at 8:04 PM
Who is the carrier of my shipment?
Delivery times are always estimated and never guaranteed. With safety measures still in place for COVID-19, shipment processed internationally may continue ...
Wed, 1 Feb, 2023 at 5:04 AM
What does each tracking status mean?
Delivery times are always estimated and never guaranteed. With safety measures still in place for COVID-19, shipment processing times will feel a impact. We...
Fri, 2 Sep, 2022 at 4:43 PM
What is the estimated delivery time for my shipment?
Estimated delivery is how many business days are expected for the shipment to be delivered after Chit Chats receives it. This is not guaranteed. Depending o...
Thu, 2 Feb, 2023 at 1:13 PM
Can I pick up my shipment from a Chit Chats location?
Shipments sent with our Chit Chats Collect service can be picked up at a Chit Chats branch or Chit Chats locker within 12 km of your recipient’s address. As...
Fri, 3 Feb, 2023 at 4:21 PM
How do I pick up my Chit Chats Collect Shipment?
Chit Chats Collect is a new low-cost option for Canadian shipments that is designed with more savings and flexibility in mind. As a recipient, you will be a...
Mon, 5 Dec, 2022 at 11:24 AM
How do I collect my shipment from a Chit Chats Locker?
Chit Chats Collect shipments are currently only available for collection in our BC and Ontario regions.  Chit Chats branches in British Columbia and Ontari...
Mon, 5 Dec, 2022 at 11:18 AM