Delivery times are always estimated and never guaranteed. If you have questions regarding the delivery of your shipment, please consult your tracking information for the latest updates on the status of your package.

Find estimated delivery times for the services offered on our platform. Estimates are displayed in business days unless otherwise specified and all estimated delivery times are not guaranteed and may include exceptions.* 

Shipment Processing Times

We process shipments that we receive in one of our drop spots (before the cut-off time) at our Atlantic Canada hub within one business day. Some shipments may receive further processing at our Quebec hub which may take up to an additional 3 business days. After processing, we release shipments to our partner carriers for final delivery. Once the partner carrier receives a shipment, the tracking will show an acceptance or “induction” scan. This typically occurs within 1 - 3 business days following processing at our hub. Rest assured that your shipment is still in transit during this time.

In the event of a minor processing delay caused by unexpected circumstances beyond our control, notification may not be provided as shipments will be processed as quickly as possible (i.e. compliance concerns such as prohibited or hazardous items, customs delays, inclement weather, value discrepancies, operational challenges, etc.).

Estimated Delivery Times

We calculate delivery estimates for your shipments from the time Chit Chats receives and scans your shipment to when it arrives at the receiving address. Estimated delivery times for the following services are not guaranteed: 


Average Delivery Time

CanadaChit Chats Canada Tracked
Chit Chats Select
Chit Chats Slim3-9
Chit Chats Collect1-8
U.S.USPS First Class Mail
Chit Chats US Tracked
USPS Priority Mail Express5
USPS Media Mail
USPS Parcel Select
(contiguous United States)
UPS MI Parcel Select6-11
USPS First Class International

USPS Priority Mail International

USPS Priority Mail Express International

Asendia International Priority Tracked

Chit Chats International Tracked

*U.S. delivery estimates vary for destinations outside of the contiguous United States. The contiguous U.S. excludes Alaska, Hawaii, U.S. territories and APO/FPO destinations. Canadian delivery estimates may be greater for shipments to remote addresses.

**Service availability may vary.