Delivery times are always estimated and never guaranteed. If you have questions regarding the delivery of your shipment, please consult your tracking information for the latest updates on the status of your package.
Find estimated delivery times for the services offered on our platform. Estimates are displayed in business days unless otherwise specified and all estimated delivery times are not guaranteed and may include exceptions.*
Shipment Processing Times
We process shipments that we receive in one of our drop spots (before the cut-off time) at our Atlantic Canada hub within one business day. Some shipments may receive further processing at our Quebec hub which may take up to an additional 3 business days. After processing, we release shipments to our partner carriers for final delivery. Once the partner carrier receives a shipment, the tracking will show an acceptance or “induction” scan. This typically occurs within 1 - 3 business days following processing at our hub. Rest assured that your shipment is still in transit during this time.
In the event of a minor processing delay caused by unexpected circumstances beyond our control, notification may not be provided as shipments will be processed as quickly as possible (i.e. compliance concerns such as prohibited or hazardous items, customs delays, inclement weather, value discrepancies, operational challenges, etc.).
Estimated Delivery Times
We calculate delivery estimates for your shipments from the time Chit Chats receives and scans your shipment to when it arrives at the receiving address. Estimated delivery times for the following services are not guaranteed:
Average Delivery Time
|Canada||Chit Chats Canada Tracked||3-10|
|U.S.||USPS First Class Mail|
Chit Chats US Tracked
|USPS Priority Mail Express||5|
|USPS Media Mail|
USPS Parcel Select
(contiguous United States)
|UPS MI Parcel Select||6-11|
Average Delivery Time
Average Delivery Times + COVID-19 Delays
|International||USPS First Class International|
|USPS Priority Mail International|
|USPS Priority Mail Express International|
|Asendia International Priority Tracked|
|Chit Chats International Tracked|
Additional transit time may be expected for shipments sent from the Atlantic region of Canada. Some countries will still impacted by delays related to COVID-19, or suspensions to their postal service. To find out which destinations are currently affected, please visit the 'Partner Carrier Delays' blog.
*U.S. delivery estimates vary for destinations outside of the contiguous United States. The contiguous U.S. excludes Alaska, Hawaii, U.S. territories and APO/FPO destinations. Canadian delivery estimates may be greater for shipments to remote addresses.
**Service availability may vary.