The delivery estimate for your shipment is calculated from the time Chit Chats receives and scans your shipment to when it is delivered to your customer’s address. It’s important to know:

  • Delivery times are always estimated and never guaranteed
  • Estimates are displayed in business days unless otherwise specified


  • U.S. delivery estimates vary for destinations outside of the contiguous United States
    • U.S. territories (i.e. Alaska, Hawaii) delivery can take longer depending on the transportation available as shipments may travel by sea.
    • APO/FPO military addresses have longer delivery transit times.
  • Canadian remote addresses may have longer estimated delivery times due to limited transportation links.
  • International delivery estimates vary by country and customs clearance can impact transit times. 


Chit Chats Select
Chit Chats Collect
Chit Chats Canada Tracked
Chit Chats Slim

United States & International

U.S. territories and AFO/FPO military addresses have longer delivery times that can sometimes take up to 20 business days.

Average Delivery Time
Chit Chats US Edge3-6
 USPS First Class Mail
USPS Priority2-4
USPS Priority Mail Express*
USPS Media Mail*
(contiguous United States)
Chit Chats International Tracked
 USPS First Class International
USPS Priority Mail International
USPS Priority Mail Express International*
Is your shipment beyond the delivery estimate? Read about your next steps.

Tracking Updates

Shipment tracking will always have the latest updates on your package starting from when Chit Chats processes your shipment. Within one to two business days after you drop off at a branch or drop spot (before the cut-off time) you’ll receive a tracking update letting you know that we’ve processed your shipment.

Manage your customers’ expectations with our handy guide on tracking shipments.

In the event of a processing delay, we will do our best to keep you notified. However, some unexpected circumstances may be beyond our control (i.e. compliance concerns such as prohibited or hazardous items, customs delays, inclement weather, value discrepancies, operational challenges, etc.). Our team will always prioritize processing your shipments as quickly as possible to get them into the hands of our delivery partners. 

Typically, you can expect to see an acceptance or “induction” scan on your tracking within one to three business days after processing at our hub. Rest assured that your shipment is still in transit during this time.

Learn all about shipment statuses.

*Service availability may vary.