THIS ARTICLE COVERS:

What are My Options for Shipments Subjected to Duties and Tariffs?

For all U.S. bound shipment you must use our Delivered Duty Paid (DDP) options. 


Delivery Duty Paid (DDP)

DDP options are our USPS based postage options (Chit Chats U.S. Edge, USPS Priority Mail, etc). To see this postage option you MUST provide:  


If you see an error in the tracking events, Invalid HTS Code Detected - please check to ensure that is valid and accurate on the US official site. 


Entering unknown for manufacturer information will cause delays with your shipments. 
If you don't know it or unable to provide you cannot ship with DDP postage.


Tip: If you require assistance in finding valid HTS codes, consider using the user-friendly Chit Chats HTS Lookup Tool and cross reference with the official U.S. Harmonized Tariff Schedule website. 


Important: For products with a Country of Origin being China or its special regions, each Chinese origin product line (distinct HTS code) within a shipment can only have a maximum value of $250 USD. If the value exceeds $250, you will be unable to ship the product with Chit Chats. This restriction applies to all U.S. bound services. 


While we are experts in shipping logistics and providing solutions to get your goods into the U.S., we are not licensed customs professionals and do not specialize in tariff classifications or trade compliance matters.
For questions specifically related to HTS codes, country of origin, CUSMA regulations, we strongly recommend consulting a licensed customs broker or trade compliance expert. That said, we’re always here to help guide you through the process and connect you with trusted resources when needed. Our goal is to make your cross-border shipping experience as smooth and efficient as possible.

How are Duties & Tariffs Calculated?

Duties and tariff fees are calculated by the duty rate indicated in the official U.S. Harmonized Tariff Schedule website, the sold value of the goods, and the Country of Origin. This is why it is extremely important to include a valid HTS code at all times.


It is important to take note that our platform does not import discounted rates from connected stores, with the exception of Shopify. This is something that we are currently working on implementing for the other stores; in the meantime, please ensure that the values for your imported shipments are correct. Lastly, always include an invoice as documentation for U.S. customs.


Fees

You will see different fees associated with DDP postage:

  • Tariff

    • Combination of the general rate of duty and any applicable ad valorem tariffs

    • An item could be duty-free but blanket tariffs may still apply. 

  • Customs Processing 

    • Flat fee per shipment, covering administrative costs for informal entry into the U.S. It is a flat fee per shipment (1.35 USD flat fee).

    • Fee is applied regardless of CUSMA eligibility, as all shipments are presented to Customs. 

  • Broker Line Item

    • Fee for our broker to process the individual line items in the shipment (0.15 USD/line item). Example: You ship 1 tshirt, 2 mugs and 3 pens = 3 shipment items

While we strive to provide the most accurate tariff estimates possible, these fees are determined by the U.S. administration and our customs broker; therefore, they may change without notice. As such, all tariff calculations are estimates only.

If an adjustment is required—whether due to an overestimate or underestimate—it will be automatically applied to your account and reflected in the Transactions section as either a refund or an additional charge, similarly to a postage adjustment.