Help & Support

Please click the following link to access our new and improved support article: https://support.chitchats.com/en/support/solutions/articles/47001286216-wha...

Manufacturer information refers to the details of your product’s manufacturer (i.e. the location where the product was created). With the introduction of U....

THIS ARTICLE COVERS: Delivery Duty Paid (DDP) How are Duties & Tariffs Calculated? Fees What are My Options for Shipments Subjected to Duties an...

Finding the right Harmonized Tariff Schedule (HTS) code is crucial for ensuring your shipments with items with Countries of Origin of China, Hong Kong and M...

To ensure your U.S.-bound shipments are not delayed or rejected at customs, it’s important to include accurate and relevant supporting documentation with yo...

Please click the following link to access our new and improved support article: https://support.chitchats.com/en/support/solutions/articles/47001286216-...

Please click the following link to access our new and improved support article: https://support.chitchats.com/en/support/solutions/articles/47001286216-wha...

All U.S. bound shipments are required to have all products to be physically labeled with the Country of Origin. The Country of Origin refers to where a...