Return Shipments

Everything you need to know about the shipments coming back to you

Can I use my own return address?
If you would like to manage U.S. and international returns yourself, you have the option to add your own U.S. return address in your return settings. If you...
Thu, 27 Jul, 2023 at 12:50 PM
How can I have Chit Chats manage my returns?
To have Chit Chats manage your U.S. and international returns you will need to navigate to your return settings (Settings / Returns). Select your return m...
Thu, 18 Aug, 2022 at 2:33 PM
What do I need to include on my POA?
Please note that it may take up to 30 business days for the broker to approve your POA. There are additional delays at this time in the wake of labour disru...
Wed, 26 Apr, 2023 at 9:26 AM
Can I opt out of receiving returns?
Some businesses prefer to dispose of their returns instead of receiving them. If this suits your business needs, you have the option to use our disposal add...
Wed, 12 Apr, 2023 at 10:19 AM
Return Shipment Power of Attorney (POA) FAQs
Please expect delays to POA approvals in the wake of labour disruptions at the Canada Revenue Agency. What is a Power of Attorney (POA) for return shipment...
Wed, 26 Apr, 2023 at 9:28 AM