Help & Support

If you would like to manage U.S. returns yourself, you have the option to add your own U.S. return address in your return settings. If you do not have a U.S...

To have Chit Chats manage your U.S. and international returns you will need to navigate to your return settings (Settings / Returns). Select your return m...

Please note that it may take up to 30 business days for the broker to approve your POA.  The Canada Border Services Agency (CBSA) enforces that a customs b...

Some businesses prefer to dispose of their returns instead of receiving them. If this suits your business needs, you have the option to use our disposal add...

What is a Power of Attorney (POA) for return shipments? Before your return shipments can re-enter Canada with Chit Chats you will need to sign a document...

CARM Client Portal (click here to access the CARM Portal) You can equally access the CARM Client Portal link via your Return Settings.  CARM (CBSA Asse...

Curious about the return address on Chit Chats labels? This article will guide you through the different return addresses for Canadian, U.S., and internatio...

As the United States is an international destination, the returns process is more complex due to border regulations. Nevertheless, you have several options ...