FAQs

Frequently Asked Questions

Getting Started FAQs
Which printers are compatible with Chit Chats? The Chit Chats platform is optimized for printing postage from thermal label printers that use the Zebra Pro...
Thu, 17 Dec, 2020 at 3:11 PM
Third party courier pickups FAQs
Find out how to schedule a third party courier pickup here.  Due to higher than normal volumes and additional COVID-19 safety precautions at this time, ple...
Fri, 15 Jan, 2021 at 9:13 AM
Batching and Sorting FAQs
What is a batch? Simply put, a batch can be any grouping of shipments that you intend to drop off or send to Chit Chats. When you have multiple shipments, ...
Tue, 25 Aug, 2020 at 3:17 PM
Chit Chats Domestic Tracked FAQs
What is Chit Chats Domestic Tracked? Chit Chats Domestic Tracked is our alternative postage solution for Canadian shipments. We’ve partnered with Sprintsta...
Wed, 16 Dec, 2020 at 9:29 AM
What can't I ship?
Chit Chats strictly adheres to all United States Customs Rules and Regulations. As a result, some items are prohibited from being shipped with Chit Chats to...
Thu, 17 Dec, 2020 at 10:07 AM
Does Chit Chats sell shipping supplies? Where can I buy these?
Chit Chats clients can purchase shipping supplies online at great prices from Chit Chats Supplies. Some of the shipping supplies available include: poly a...
Wed, 30 Dec, 2020 at 1:41 PM
Can I send gifts through Chit Chats?
A gift is defined as an item you are sending to a friend or relative personally and should include a card or other notice indicating that it is a gift.* ...
Thu, 13 Aug, 2020 at 4:58 PM
What is retail value?
The retail value of an item is the price the buyer paid for the goods. Retail values often reflect the market value of the item (ie. MSRP.) When creatin...
Wed, 13 Nov, 2019 at 6:36 PM
Does my postage expire?
If you have yet to purchase postage for your shipment, you may want to check out what postage expired means. USPS, Chit Chats U.S. Tracked and Chit Chats C...
Mon, 14 Dec, 2020 at 1:28 PM
What does "postage expired" mean?
Your Chit Chats account gives you the flexibility to select and save postage options for your shipments without the need to immediately purchase the postage...
Mon, 9 Mar, 2020 at 1:23 PM