FAQs

Frequently Asked Questions

FAQ - At a glance
What currency does Chit Chats show for rates including postage and delivery fees? All pricing on ChitChats.com is presented in CAD. Rates for our low-cost ...
Wed, 11 Mar, 2020 at 2:13 PM
What can't I ship?
Chit Chats strictly adheres to all United States Customs Rules and Regulations. As a result, some items are prohibited from being shipped with Chit Chats to...
Tue, 26 May, 2020 at 3:31 PM
Does Chit Chats sell shipping supplies? Where can I buy these?
Chit Chats clients are able to purchase shipping supplies at great prices either in-branch or online.  Some of the shipping supplies we have available* inc...
Mon, 9 Mar, 2020 at 1:21 PM
Can I send gifts through Chit Chats?
A gift is defined as an item you are sending to a friend or relative personally and should include a card or other notice indicating that it is a gift.* ...
Thu, 26 Mar, 2020 at 2:18 PM
What is retail value?
The retail value of an item is the price the buyer paid for the goods. Retail values often reflect the market value of the item (ie. MSRP.) When creatin...
Wed, 13 Nov, 2019 at 6:36 PM
Does my postage expire?
If you have yet to purchase postage for your shipment, you may want to check out what postage expired means. USPS, Chit Chats U.S. Tracked and Chit Chats C...
Mon, 9 Mar, 2020 at 1:23 PM
What does "postage expired" mean?
Your Chit Chats account gives you the flexibility to select and save postage options for your shipments without the need to immediately purchase the postage...
Mon, 9 Mar, 2020 at 1:23 PM
Third party courier pickups FAQs
Find out how to schedule a third party courier pickup here. Due to a higher than normal amount of requests and additional safety precautions at this time, p...
Thu, 28 May, 2020 at 9:27 AM
Batching and Sorting FAQs
What is a batch? Simply put, a batch can be any grouping of shipments that you intend to drop off or send to Chit Chats. When you have multiple shipments, ...
Mon, 25 May, 2020 at 3:46 PM
Does Chit Chats have a referral program?
Any friends, family and other business owners you refer to Chit Chats is always greatly appreciated. Chit Chats’ Referral Program rewards you for sending ne...
Mon, 9 Mar, 2020 at 1:26 PM