FAQs

Frequently Asked Questions

Getting Started FAQs
Who can ship with Chit Chats? While it is our mission to help entrepreneurs achieve their dreams, anyone can sign up and take advantage of our low postage ...
Wed, 24 Mar, 2021 at 5:02 PM
Does Chit Chats offer a northbound service?
At this time, Chit Chats does not offer a northbound shipping service for U.S. to Canada shipments. This is a service we would be excited to bring to our pl...
Mon, 9 Mar, 2020 at 1:28 PM
Does Chit Chats have a referral program?
Any friends, family and other business owners you refer to Chit Chats is always greatly appreciated. Chit Chats’ Referral Program rewards you for sending ne...
Wed, 30 Dec, 2020 at 1:45 PM
How do I receive my referral commissions?
Commissions for the friends you have referred through Chit Chats' referral program will be added to your account as credits. Commissions from eligible...
Tue, 26 May, 2020 at 3:29 PM
What is the currency exchange rate on my postage?
Chit Chats is a 100% Canadian company, fully owned and operating in Canada so all prices on our platform are stated in Canadian dollars (CAD).  Postage rat...
Tue, 26 May, 2020 at 3:29 PM
Does my postage expire?
If you have yet to purchase postage for your shipment, you may want to check out what postage expired means. USPS, Chit Chats U.S. Tracked and Chit Chats C...
Mon, 14 Dec, 2020 at 1:28 PM
If I purchase postage from Chit Chats. Can I take shipments directly to the carrier?
Chit Chats offers exclusive discounted rates to print postage for clients who use our services. We have partnered with carriers to provide our clients with ...
Thu, 25 Feb, 2021 at 3:40 PM
What's the difference between a personal and business Chit Chats account?
While we've made it our mission to help entrepreneurs achieve their dreams, we recognize that not everyone is a business owner. That’s why we offer two...
Fri, 19 Mar, 2021 at 10:56 AM
What is a shipment ID?
A shipment ID is generated for each shipment you create in your Chit Chats account. It is a unique set of 10 alphanumeric characters that allows us to ident...
Thu, 4 Mar, 2021 at 10:45 AM
Can I access my past shipments?
Reviewing your past shipments can be easily done from your Chit Chats account. You can access details and tracking information for all your recent shipments...
Thu, 4 Mar, 2021 at 10:51 AM