FAQs

Frequently Asked Questions

Getting Started FAQs
Who can ship with Chit Chats? While it is our mission to help entrepreneurs achieve their dreams, anyone can sign up and take advantage of our low postage ...
Wed, 24 Mar, 2021 at 5:02 PM
Does Chit Chats offer a northbound service?
At this time, Chit Chats does not offer a northbound shipping service for U.S. to Canada shipments. This is a service we would be excited to bring to our pl...
Mon, 9 Mar, 2020 at 1:28 PM
Does Chit Chats have a referral program?
Any friends, family or other business owners you refer to Chit Chats is always greatly appreciated. And Chit Chats’ Referral Program exists to reward you fo...
Tue, 1 Jun, 2021 at 3:06 PM
How do I receive my referral commissions?
If you refer friends through Chit Chats' referral program, you can earn commissions on each shipment that they send. Your commissions will be added to...
Tue, 1 Jun, 2021 at 3:11 PM
What is the currency exchange rate on my postage?
Chit Chats is a 100% Canadian company, fully owned and operating in Canada so all prices on our platform are stated in Canadian dollars (CAD).  Po...
Fri, 13 Aug, 2021 at 5:02 PM
Does my postage expire?
If you have yet to purchase postage for your shipment, you may want to check out what postage expired means. The following postage types purchased...
Fri, 13 Aug, 2021 at 4:56 PM
If I purchase postage from Chit Chats. Can I take shipments directly to the carrier?
Chit Chats offers exclusive discounted rates to print postage for the clients who use our services. We partner with carriers to be able to provide you with ...
Mon, 31 May, 2021 at 2:55 PM
What's the difference between a personal and business Chit Chats account?
While we've made it our mission to help entrepreneurs achieve their dreams, we recognize that not everyone is a business owner. That’s why we offer two...
Thu, 15 Jul, 2021 at 4:51 PM
What is a shipment ID?
A shipment ID is generated for each shipment you create in your Chit Chats account. It is a unique set of 10 alphanumeric characters that allows us to ident...
Tue, 13 Jul, 2021 at 12:06 PM
Can I access my past shipments?
Reviewing your past shipments can be easily done from your Chit Chats account. You can access details and tracking information for all your recent shipments...
Thu, 6 May, 2021 at 11:59 AM