Chit Chats

Learn how you can change your return address here. To update your account information, simply head to your account settings (Settings > Account) where y...

If you don't have your own U.S. return shipping address, then you can do one of two things: Change the name or business name on the account when you s...

At the moment, there is no way to set up multiple users for one Chit Chats account.  However, multiple employees may access a single account by using a sha...

Your client ID is your unique identifier that helps us quickly recognize your Chit Chats account. It is a six digit number that can be found on your Dashboa...

The Shipment Compliance Declaration is an agreement for shippers which states the rules and regulations for shipping with Chit Chats. All Chit Chats clients...

Your Chit Chats region is the province you drop your shipments off to; whether this is in Alberta, BC, Ontario, Quebec or Atlantic Canada. It lets us know w...

When preparing your shipments it is important to accurately represent the dimensions and weight of your packages. This can be done in either imperial (in, l...

We understand that some shipments are prepared well in advance of when Chit Chats will receive them. Depending on your workflow, your clients may not need t...

Forgetting a password can happen to anyone but sometimes you need to update your password to protect your account security. How to reset your password If ...

While we would certainly hate to see you leave, we understand that there may come a time when you want to close your Chit Chats account.  Deleting your acc...