Compliant shipments entering the U.S. with a retail value of less than $800 USD, are exempt from taxes and duties. However, when shipping internationally, duties and/or taxes may apply to your shipments depending on any of the following:

  • The destination country
  • The value of the shipment
  • The contents of the shipment*

As each country has its own specific import limits (i.e. de minimis), you are responsible for knowing which limits apply to your shipments before you drop off with us. For example, shipments to Australia that exceed the $1000 AUD de minimis may require formal customs clearance which is subject to additional fees. You may want to reference this list of international duty limits before you ship.

If duties and taxes are applied to your shipment, the recipient may be required to pay them either before or upon delivery. In most cases these cannot be paid in advance, so you may need to inform your recipient to make the appropriate arrangements. For some countries, you may be required to include specific customs information for such as a tax identification number. 

As of January 1, 2021, businesses selling to customers in the UK must collect and remit value-added tax (VAT). This will not change how you create shipments on the Chit Chats platform, however you may need to make changes to your sales channels or online stores. Learn more.

Additionally, if taxes and duties do apply, delivery times may be impacted. The shipment may require extra time in order to clear customs in the destination country. It is important to clearly and accurately declare all shipment contents and values to ensure smooth customs processing.

*This refers to both the items contained in the shipment as well as the package content type e.g. Merchandise, Gifts, Returned Goods, etc. As all Asendia shipments are marked as Merchandise on customs declarations, Asendia International Priority Tracked is not a postage option available for gifts. If you wish to send a gift to an international recipient, we recommend using one of our other international postage options