Account & Settings
How to optimize your Chit Chats account for your business
You can change your name, business name and contact details in your account settings. Similarly, you can change your return address. Changing your Account ...
Wed, 13 Nov, 2019 at 1:04 PM
At the moment, there is no way to set up multiple users for one Chit Chats account. However, multiple employees may access a single account by using a sha...
Wed, 13 Nov, 2019 at 5:08 PM
If you don't have your own U.S. return shipping address, then you can do one of two things: Change the name or business name on the account when you ...
Wed, 13 Nov, 2019 at 1:10 PM
Forgetting a password can happen to anyone but sometimes you need to update your password to protect your account security. How to reset your password If ...
Wed, 13 Nov, 2019 at 5:09 PM
Your client ID is your unique identifier that helps us quickly recognize your Chit Chats account. It is a six digit number that can be found in your Setting...
Wed, 13 Nov, 2019 at 1:26 PM
Your Chit Chats region is where you ship your packages from; whether this is AB, BC, ON, QC or Atlantic Canada. It ensures your shipments are created with t...
Wed, 13 Nov, 2019 at 5:09 PM
When preparing your shipments it is important to accurately represent the dimensions and weight of your packages. This can be done in either imperial (in, l...
Wed, 11 Dec, 2019 at 9:21 AM
While we would certainly hate to see you leave, we understand that there may come a time when you want to close your Chit Chats account. Deleting your accou...
Tue, 17 Dec, 2019 at 2:47 PM
The Shipment Compliance Declaration is an agreement for shippers which states the rules and regulations for shipping with Chit Chats. All Chit Chats clients...
Mon, 27 Jan, 2020 at 2:45 PM