Prepared and labelled shipments can easily be dropped off for processing at a Chit Chats location in one of the following regions:

  • Alberta
  • Atlantic Canada
  • British Columbia
  • Ontario
  • Quebec

Use the location tool on our website to find the closest branch or drop spot location in your region. Shipments cannot be taken directly to our partner carriers.


These locations are fully owned and operated by Chit Chats with friendly staff available on site to answer any questions and assist with creating shipments. Our branches also serve as a pick up point for Chit Chats Collect shipments

Shipping supplies are also available however, inventory and availability may vary by location. Learn how to order supplies.

Drop Spots

Drop spots are locations operated by trusted third party vendors. All shipments must be packaged and pre-labelled prior to dropping off at a drop spot as staff and supplies are not available on site. If you are dropping off multiple shipments, they must be batched and consolidated.

Shipments dropped off at a Chit Chats drop spot after the cut-off time will be received and processed the following business day. Convenience access fees may apply and will be reflected in your account credits within one to three business days of dropping off shipments.

New Location Requests

If you are not located in one of the above regions there is no need to worry. There are still ways for you to ship with Chit Chats and we are always looking to bring our services to more Canadians. If you would like to see a Chit Chats location in your city, please let us know with the following:

  • Your name, address and postal code 
  • Your email
  • The number of shipments you send per month
  • The city you would like Chit Chats to come to

If you have a Chit Chats account, subscribe to our mailing listing for updates on new locations and features.