Prepared and labelled shipments can easily be dropped off for processing at a Chit Chats location in one of the following regions:

  • Alberta
  • Atlantic Canada
  • British Columbia
  • Ontario
  • Quebec

Use the location tool on our website to find the closest branch or drop spot location in your region. Shipments cannot be taken directly to our partner carriers.


These locations are fully owned and operated by Chit Chats with our friendly staff on site to answer any questions and provide support with creating shipments. Our branches also serve as a pick up point for Chit Chats Collect shipments

Shipping supplies are also available however, inventory and availability may vary by location. Learn how to order supplies.

Drop Spots

Drop spots are locations operated by trusted third party vendors. All shipments must be packaged and pre-labelled prior to dropping off at a drop spot. There are no Chit Chats staff and supplies are not available. If you are dropping off multiple shipments, don’t forget to batch and consolidate your shipments. Drop spots have different processing times compared to branches, find out more

  • Shipments received before the cut-off time are sent to the Chit Chats hub in your region to be processed within one business day. 
    • Shipments received at our Niagara drop spot are processed at our Ontario hub twice weekly.
  • Shipments received after the cut-off time or on weekends will require one additional business day for processing.

New Location Requests

If you are not located in one of the above regions don’t worry, there are still ways for you to ship with Chit Chats. Learn more about these options.

We are always looking to bring our services to more Canadians. If you would like to see a Chit Chats location in your city, please let us know with the following:

  • Your name, address and postal code 
  • Your email
  • The number of shipments you send per month
  • The city you would like Chit Chats to come to

If you have a Chit Chats account, be sure to subscribe to our monthly newsletter to stay up to date on new locations and service announcements.