Chit Chats US Slim is the ideal shipping solution if you’re looking to send lightweight packages to the U.S. at affordable rates. Perfect for items like jewelry, clothing, and cards, this service ensures your shipments reach their destinations across the U.S. quickly and efficiently with the support of our trusted partner, USPS.

Unlike many similar services that lack tracking for small packages, Chit Chats US Slim offers enhanced tracking visibility, giving your customers and e-commerce platforms better insights into their deliveries. While this service is only partially tracked, you’ll receive updates until your shipment is handed off to our partner carrier. Please note that delivery confirmation is not included with this service.

Service Features

Chit Chats US Slim postage has you covered with the following features:


Eligibility

Before you start shipping, let’s determine if Chit Chats US Slim is the best option for your packages.

This service is designed for shipments weighing 10 oz (283 grams) or less. Be sure to check the minimum and maximum dimensions to avoid surcharges or the risk of shipment rejections:

  • Minimum dimensions 11.5 in x 6.125 in x 0.25 in 

  • Maximum dimensions 15 in x 12 in x 0.75 in


Important Note: Soft or flexible products like fabrics or clothing may shift during transit, potentially altering the dimensions of your packages. This could result in postage adjustments or returned shipments. It's crucial to package these items carefully to avoid issues.


With this service, packages don’t need to be machineable, and you can ship any lightweight product that complies with our guidelines, as long as it fits within the designated weight and size limits.

Buying Postage

There are two ways to buy Chit Chats US Slim for your shipments:

  1. “Create a Shipment” one at a time in your account or import multiple shipments via a connected store, the Chit Chats CSV or API

  2. You’ll need to select a compatible package type to ensure you receive a postage rate. Chit Chats US Slim is compatible with your shipments packaged in thick envelopes.

    1. If you create shipments one at a time, you'll select the package type under the Package step. 

    2. If you import shipments from your store, save time by updating your shipping presets. If you import your shipments with a CSV or API connection, you’ll need to use the following inputs for the importer:

package_type: thick_envelope 

postage_type: chit_chats_us_slim

  1. Once your details for returns and insurance are confirmed, select the shipments you want to pay postage for and click “Pay for Shipment.” You’re now ready to print your labels. Apply them to your packages, ensuring the barcode is visible and flat for easy scanning. Don't forget to follow our best practices for packaging!

Sending Your Shipments

Once your shipments are ready to be dropped off at Chit Chats, take a moment to organize and sort them alongside any other US postage types you may have.

For efficiency, batching is the way to go, especially when you have multiple shipments. Using a batch label helps you stay organized and provides simultaneous acceptance scans for tracking all your shipments at once.

After our team processes your shipments, you'll want to share tracking details with your customers. Chit Chats US Slim shipments come with partial tracking, meaning you'll receive tracking updates through Chit Chats until the shipment is handed off to our delivery partner. However, please note that there will be no tracking event confirming delivery of the shipment.

Frequently Asked Questions (FAQ)

Where can I ship with Chit Chats US Slim?

Chit Chats Slim provides the best coverage of delivery addresses in the United States for your lightweight shipments including apartments and P.O. boxes. However, you’ll want to note that there can be additional transit times involved for deliveries to remote addresses. 


Important: Coverage for the non-mainland United States is currently unavailable. 


Is signature confirmation available?

No, signature confirmation service is not available for Chit Chats US Slim postage.


Can I send parcels with Chit Chats Slim?

This service is designed specifically for lightweight items packaged in thick envelopes. If you select the letter, flat envelope or parcel package type you won’t see Chit Chats US Slim in your postage options. We recommend giving our Chit Chats US Select or Edge services a try as it is an ideal service for parcels and other larger packages.


What is the difference between Chit Chats US Slim and USPS lettermail?

The key distinction between Chit Chats US Slim and USPS Lettermail lies in the type of items you can send. Chit Chats US Slim can accommodate non-machineable products, meaning you can ship lightweight items like jewelry, t-shirts, and other similar goods across the U.S. at an affordable rate. On the other hand, USPS Lettermail is strictly for machineable items such as documents and postcards.


Can I refund unused postage?

No, you cannot request a refund for Chit Chats US Slim postage. As this service is partially tracked, its postage labels cannot be canceled and are not eligible for refunds like our other US postage types.