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Tracking is dependent on the destination country's postal system and is not guaranteed. For select countries, delivery confirmation may be available for...

Your shipment will go through a number of statuses on its journey to your customer. Learn what happens at each step so you can keep your customers well-info...

Sometimes a shipment’s delivery is impacted by something unexpected during transit. When this happens the shipment will have a delivery exception status. De...

Delivery confirmation is a tracking status verifying your shipment was delivered to your customer. Delivery confirmation is not the same as signature confir...

Signature confirmation is an optional service that you can add to your shipments when you need extra assurance on a delivery.  Most shipments receive a del...

Need to get a shipment back after dropping it off? We understand that errors and cancelled orders can happen from time to time. While we can’t guarantee tha...

We understand your concern over the possibility that your shipment may be lost. While it is a rare occurrence, it can happen from time to time.  We know ho...