Store Integrations & Importing Tools

Connect your online store to your account and take advantage of tools to speed up creating shipments

What are the acceptable package types for the importer?
To indicate the proper package type for your shipment you must use one of the following (in this format) in the field marked "package_type": c...
Thu, 1 Dec, 2022 at 11:16 AM
How can I integrate my WooCommerce store(s)?
Some accounts may have encountered an error when fulfilling orders from connected stores. To resolve the issue, please reconnect your store in your settings...
Fri, 5 Jun, 2026 at 12:07 AM
How can I integrate my Adobe Commerce (formerly Magento) store(s)?
Some accounts may have encountered an error when fulfilling orders from connected stores. To resolve the issue, please reconnect your store in your settings...
Thu, 23 Apr, 2026 at 5:36 AM
How can I integrate my BigCommerce store(s)?
Some accounts may have encountered an error when fulfilling orders from connected stores. To resolve the issue, please reconnect your store in your settings...
Mon, 20 Jan, 2025 at 2:33 PM
How can I integrate my SquareSpace store(s)?
Some accounts may have encountered an error when fulfilling orders from connected stores. To resolve the issue, please reconnect your store in your settings...
Thu, 2 Apr, 2026 at 7:50 AM
What is Line Item View?
When a shipment includes two or more different products, each item will be displayed on a separate line along with its corresponding quantity. This ensures ...
Fri, 25 Sep, 2026 at 3:02 AM
How to use Chit Chats CSV if I already have postage purchased
Follow the instructions below to import multiple shipments for which you have already purchased postage. If you need to purchase postage for your shipm...
Fri, 23 Aug, 2024 at 10:31 AM
What is Preset Automation and How does it work?
Preset Automation is a pilot feature that allows you to automatically apply item presets and shipment presets to imported shipments. This can help streamlin...
Fri, 25 Sep, 2026 at 1:57 AM