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I'm new to Chit Chats
Using Chit Chats
How do I get started with Chit Chats?
How much does it cost to use Chit Chats?
What are your fees?
Can anyone ship with Chit Chats?
Where can I go to find important updates?
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Account & Settings
How do I change my account name or business name?
Can I add multiple users to my Chit Chats account?
What do I do if I ship from multiple business names?
How do I reset my password?
Where can I find my client ID?
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Credits & Transactions
How do credits work?
How do I add credits?
What is Chit Chats' billing process?
How can I add or update my payment method?
What payment methods do you accept?
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Getting Started FAQs
Third party courier pickups FAQs
Batching and Sorting FAQs
Chit Chats Domestic Tracked FAQs
What can't I ship?
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Adding & Importing Shipments
Can I add shipments manually?
Can I import multiple shipments at once?
How to use the Chit Chats CSV to import shipments
How can I import shipments from my connected store?
How to use the Chit Chats API
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How can I integrate my Amazon store(s)?
How can I Integrate my eBay store(s)?
How can I integrate my Etsy store(s)?
How can I integrate my ShipStation store(s)?
How can I integrate my Shopify store(s)?
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Common errors when importing from a CSV
How to convert tracking numbers from scientific notation
How do I verify the shipping address?
Why is Canadian shipping not appearing as a postage option?
Common errors when importing from connected stores
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How do I print postage?
Can I print labels in branch?
How do I set up my printer?
How can I print labels from a ZPL thermal printer?
How can I print labels from a non-ZPL thermal printer?
How can I print labels from a standard desktop printer?
[Advanced] How do I set up my printer?
Printer & Postage Troubleshooting
Why can't I print postage?
Can I reprint a label?
Can I refund unused postage?
Why was my postage refunded?
Getting Shipments to Chit Chats
How to get your shipments to Chit Chats
Where can I find the nearest Chit Chats location?
What if I don't live near a Chit Chats location?
What is the Chit Chats hub for my region?
How do I use a drop spot location?
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Help Desk Software